Job Details

SRE (Site Reliability Engineer)

Remote

• Bachelor's degree in computer science, information technology, or a related field.t
• 8+ years in software or operations engineering
• 3+ years of DevOps and Site Reliability engineering: Proven experience working on large-scale, cloud-based, enterprise-level software platforms and deep understanding of multi-cloud architectures
• 3+ years of practical experience in Infrastructure-as-Code and CI/CD tools like Terraform, Git Actions and alike.
• 2+ years of documented hands-on experience with Azure (Azure ML is a plus)
• 2+ years of practical experience in containerization technologies (Kubernetes, Docker) and orchestration
• 2+ years of practical experience in Scripting & Automation
• Advanced proficiency in scripting languages such as Bash to support automation and system integration efforts.

• Act as production Gatekeeper for all changes (Product and infrastructure changes)
• Perform detailed deep dive (root cause analysis) on the repeated system issues and work with engineering team for permanent solution
• Provide support as Tier2 application/platform support for client AI applications
• Periodic on call rotations and available outside of normal business hours on evenings and weekends during critical production release or issue escalation periods
• Site Reliability Engineer (SRE) is responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning
• This role will be a member of a team that focuses on DevOps, Dev SecOps and SRE for the client AI Organization
• The role drives continuous improvement in delivery of resilient, scalable, performant, secure, and high-quality cloud-native services
• Collaborating with SecOps, and development teams the SRE identifies cross-team issues which create risk for operations across the organization and resolving those issues with a mixture of engineering, troubleshooting expertise, and general operational guidance
• Proactively drive improvement of enterprise cloud capabilities while creating best practices and tools to empower developers to create, deploy, and operationally support services
• As a key contributor in the organization this role is responsible for the working with the Principal SRE and guiding junior team members in DevOps culture, highly scalable architectures, and lean development utilizing agile practices
• Educate yourself and others on anything that helps service teams more quickly and easily build, test, deploy & run their services to be more reliable
• Plan, design, deploy, and operate Site Reliability Engineering capabilities for cloud products & services
• Recognize and address sub-standard performance based on key performance indicators (KPIs)
• Build monitoring that alerts on symptoms rather than outages
• Continuously build, automate, and improve upon capabilities that are secure, scalable, performant, and resilient
• Work closely with Infrastructure, Network, Security, Architecture, and Development teams to build highly performing, scalable, and secure Azure/AWS/GCP (cloud) environments
• Define needs by documenting processes; includes research, planning and writing supporting documentation• Participate in regulatory and compliance activities as necessary
• Periodic on call rotations and available outside of normal business hours on evenings and weekends during critical production release or issue escalation periods
• Responsible for remediating the security vulnerabilities which are discovered in the non-production and production scans.
• Participate in the new vendor/product/service onboarding and assess partner technical readiness (Such as Azure AI studio, Azure model catalog, AWS sagemaker).
• Develop or maintain dashboard for operational analysis and status reports.
• Perform Operational Readiness testing for every release package to proactively predict any performance degradations across all components of a critical asset.(For example - Portal, Workspace creation, Project creation, Model Inference and API Response times