Job Details

Hybrid: 2-3 days onsite

Role Description:

This position will be responsible for the configuration and development of the ServiceNow platform. The primary focus of this role is Strategic Portfolio Management (SPM/Formerly ITBM), however this position will also be assigned work on other ServiceNow modules where applicable.

Role Objectives:

• Configures and develops the ServiceNow platform based on business requirements.
• Partners with the ServiceNow Architect and business analysts to transform ServiceNow business requirements into a viable solution.
• Implements integrations with other Client systems/applications using API, Integration Hub, and other integration methods.
• Manages Update Set creation and migration. Performs code promotion between environments, following the Client Global IT Change Management process.
• Performs unit testing prior to turning the solution over for User Acceptance Testing (UAT) Creates and maintains technical documentation.

• 5+ years of ServiceNow development experience, with two years of experience in SPM [Formerly ITBM].
• Experience with ServiceNow development tools such as workflow, flow designer, business rules, scripts, and Access Control List (ACL) rules.
• Knowledge of Agile development methodologies.
• Experience working in a global setting.
• ServiceNow certification.
• Excellent communication skills (both written and verbal).
• Strong analytical and problem-solving skills.
• bility to quickly learn new concepts and functionality.