Job Details

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit www.CollegisEducation.com .

Position Summary:

The Ellucian Colleague Analyst & Administrator is a hybrid role that provides both functional and technical expertise for the Ellucian Colleague ERP system. This position serves as a critical bridge between business units and IT, ensuring system reliability, optimal performance, and alignment with institutional processes. Responsibilities include end-user support, system configuration, backend administration, upgrades, integration support, and front-end development of user-facing tools.

Primary Responsibilities, Essential Functions and Requirements:

Functional Support & Analysis :

• Provide day-to-day functional support for Ellucian Colleague modules across institutional departments.
• Customize and maintain WebAdvisor and Colleague Self-Service platforms.
• Collaborate with users to gather requirements, streamline business processes, and improve system workflows.
• Support and document WebAPI customizations and functional configurations.
• Assist in configuring and testing Ethos integrations with internal and external systems.
• Troubleshoot functional issues and escalate technical concerns appropriately.
• Contribute to the creation and deployment of Ellucian Experience tiles in collaboration with technical teams.
• Report writing and report support
• Support and build integrations for third party applications

Technical Administration & Infrastructure:

• Manage backend operations, including software installations, upgrades, and maintenance across Colleague environments.
• Perform monthly database and file maintenance to ensure uptime and performance.
• Install and update Colleague components such as the User Interface, Payment Gateway, Self-Service, and Colleague API.
• Configure and optimize DMI (Datatel Messaging Interface) listeners and troubleshoot integration issues.
• Clone environments for development and testing and perform Unidata and Microsoft SQL upgrades.
• Manage infrastructure tasks such as LDAP configuration, listener and server certificate updates, and OS upgrades.
• Tune performance for systems such as Self-Service, Web UI, and Informer reporting tools.
• Provide technical support for Ellucian Colleague modules and related integrations.
• Develop and maintain Ellucian Experience tiles using React JS, CSS, and modern web technologies.

Requirements

Experience and Qualifications:

• Demonstrated experience supporting Ellucian Colleague in both functional and technical capacities.
• Proficiency in Unidata, Envision, Colleague Studio, and Colleague WebAPI.
• Working knowledge of WebAdvisor, Self-Service, and Ellucian Experience.
• Informer reporting tool experience is a plus.
• Experience with infrastructure and integration tools such as Ethos, DMI, LDAP, and SQL.
• Understanding of administrative processes in higher education.
• Strong troubleshooting, documentation, and communication skills.
• Ability to work with cross-functional teams and translate business needs into effective system solutions.
• Experience with front-end development (React JS, CSS) is preferred.

Education, Certifications and Licensures:

• Bachelor's degree or equivalent work experience required

Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain of @mail.paylocity.com or @collegiseducation.com.

Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

Salary Description

85,000