Job Details

Strategic Projects Lead

• Location: San Francisco, CA
• Company Stage of Funding: Early-stage startup (Series A)
• Office Type: Onsite (In-person in SF, North Beach office)
• Salary: $90,000 - $150,000 plus competitive equity

Company Description

Our client is revolutionizing the recruitment industry with an innovative platform that connects companies with the talent they need to grow. With hundreds of new customers joining monthly and 30% month-over-month revenue growth, they're on an impressive trajectory! Their mission is simple yet powerful: solve the #1 problem companies face - hiring the right people, in the right places, at the right time.

As their trusted recruitment partner, Recruiting from Scratch is excited to help build out this mission-critical team that will drive their continued success in 2025 and beyond.

What You Will Do

• Serve as the front-line champion for customer success, transforming new users into passionate, lifelong platform advocates
• Lead strategic projects designed to improve conversion rates and fill a larger percentage of roles
• Take ownership of complex customer hiring challenges - whether it's building an engineering team with security clearance, finding executive talent post-funding, or sourcing specialized researchers in international markets
• Turn unstructured processes into scalable systems
• Work cross-functionally across operations, account management, and product teams to drive measurable improvements
• Contribute directly to the company's ambitious growth targets with your ideas and execution

Ideal Candidate Background

• 1-5 years of experience working closely with customers with full ownership across operations, account management, or product
• Experience at an early-stage startup (joined when there were under 25 people or at Seed/Series A stage)
• Proven track record as a main driver of success in previous roles
• Top university education for undergraduate degree
• Methodical with exceptional attention to detail
• Ability to transform unstructured processes into scalable systems
• Outstanding operational skills combined with hustle
• Strong product sense and customer-centric thinking

Preferred

• Startup founder experience
• Demonstrated history of exceptional achievement or unique background
• Clear passion for early-stage startups and understanding of what that entails
• High energy and genuine excitement about revolutionizing the recruiting industry

Compensation and Benefits

• Competitive salary range: $90,000 - $150,000
• Attractive equity package
• Visa sponsorship available for the right candidates
• Opportunity to work in a high-growth environment with significant career advancement potential
• Make a meaningful impact on how companies build their teams

We're looking for someone who thrives in fast-paced environments, embraces challenges with enthusiasm, and wants to be part of building something extraordinary. If you're ready to help companies find their perfect talent match while growing your own career, we want to hear from you!