Job Details

Partner Operations Specialist – Anthropic

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About Anthropic

Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficialfor our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

As a Partner Operations Specialist, you'll be the operational engine behind Anthropic's growing partner ecosystem. This hands‑on role focuses on execution—processing deal registrations, administering Market Development Fund programs, and supporting Customer Acceleration initiatives to ensure transactions are accurate and partners succeed. You'll collaborate closely with Partnerships, Finance, Legal, and Sales Operations to deliver smooth program execution and excellent partner experiences.

This role is ideal if you are detail‑oriented, take pride in getting things right, and find satisfaction in being someone the team can count on. You'll handle daily details: processing requests, maintaining systems, resolving issues, and ensuring both partners and internal teams have what they need.

Responsibilities

• Process and manage deal registrations submitted by partners, including reviewing for completeness, routing through approval workflows, updating Salesforce records, and communicating status to stakeholders.
• Administer Market Development Fund programs by validating requests, tracking allocations, processing proof‑of‑execution submissions, coordinating reimbursements with Finance, and responding to partner inquiries.
• Support Customer Acceleration Fund programs, including POC funding and API credit distribution—processing requests, coordinating allocations with technical teams, and monitoring credit consumption.
• Process partner referral submissions and serve as a point of contact for partner operations inquiries, escalating complex issues as needed.
• Maintain partner data quality in Salesforce, run standard reports, prepare data for leadership reviews, and support dashboard maintenance.
• Document processes and standard operating procedures, flag inefficiencies, and support training for new team members.

You May Be a Good Fit If You

• Have 2‑4 years of experience in operations, sales operations, partner operations, or a similar support function.
• Are proficient in Salesforce (data entry, reporting, basic workflow navigation) and comfortable learning new systems quickly.
• Have strong Excel or Google Sheets skills for data analysis and reporting.
• Demonstrate consistent accuracy and attention to detail in fast‑paced environments.
• Communicate clearly and professionally, explaining processes in ways that are easy to understand.
• Take ownership of your work and are proactive about asking questions when something isn't clear.

Strong Candidates May Also Have

• Experience with partner or channel programs, partner portals, or incentive management systems.
• Familiarity with managing SLAs and processing queues.
• An interest in how partner operations enables broader business growth.
• A desire to identify process improvements and contribute ideas, not just execute tasks.

Compensation

• Annual Salary: $140,000—$170,000 USD
• Includes equity, benefits, and may include incentive compensation.

Logistics

• Education: Bachelor's degree in a related field or equivalent experience.
• Location: Hybrid policy—staff expected to be in one of our offices at least 25% of the time. Some roles may require more time in our offices.
• Visa sponsorship available. We will make every reasonable effort to obtain a visa if you receive an offer.

We encourage you to apply even if you do not believe you meet every single qualification. We value diverse perspectives and aim to include a range of viewpoints on our team.

At Anthropic, we are a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space for collaboration.

Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.