Job Details

divh2Operations Manager/h2pReporting to the Associate Director of the NU Oakland Department of Public Safety (DPS), the Operations Manager is responsible for the oversight of general DPS operations as well as other duties and projects as assigned. This position will be based out of the Oakland Campus and is primarily a second/third shift position (Evening/Overnight hours)./ph3Minimum Qualifications/h3ulliHigh School Diploma or GED in addition to at least 3 years of proven leadership of a police, security, or public safety function/liliProven successful leadership of multiple personnel on a campus or multi-use site that is comparable to the Northeastern University Oakland Campus/liliFlexibility to work all shifts, weekends, and extra hours as needed/liliProficiency with oral and written communication, power point presentations, Microsoft Word, Outlook, and video conferencing platforms./liliPrevious training experience within the police, public safety, or security experience, such as defensive tactics, report writing, active threat, emergency medical response, and other related topics./liliValid U.S. Drivers License/liliMust have CPR and First Aid certification within 6 months of hire/liliWill be required to pass a comprehensive background check, drug screening, and psychological/liliRead, write, and speak English fluently/liliProven strong attendance and punctuality record/liliEfficient time management techniques strong organizational skills/liliStrong interpersonal and communication skills/liliAbility to multi-task and prioritize responsibilities/liliAbility to express oneself clearly and concisely, orally and in writing./liliStrong computer skills, typing skills, and ability to learn new software/liliTeam and goal oriented/liliAbility to exercise discretion in handling confidential information/li/ulh3Knowledge of (Supervisory)/h3ulliSupervisory principles and practices/liliClery Act, Title IX, and the National Incident Management System (NIMS)/liliCurrent public safety methods and procedures/liliCurrent criminal codes and laws, and effective investigative techniques and procedures./liliSafety policies, practices, procedures and requirements of the department, including the Illness Injury Prevention Plan./li/ulh3Skills/Abilities (Supervisory)/h3ulliReact in an emergency and make sound, rational decisions, demonstrating good judgment/liliInterpret, apply and explain rules, regulations, policies and procedures/liliPlan, direct and supervise the work of others effectively/liliMeet schedules and timelines/liliMediate conflict/liliWork with diverse academic, cultural and ethnic backgrounds of college students, faculty and staff/li/ulh3Work Environment Physical Demands/h3ulliThis position is an essential personnel position which may require working in a variety of situations including during holidays, weekends, day/evening/night hours, and in a state of emergency/liliMust be able to: sit or stand for long periods of time; walk, run, climb, bend, stoop and lift weights proportionate with need to perform medical assistance; and operate a motor vehicle/liliProlonged periods of sitting, standing, walking/liliBending at the waist, kneeling or crouching/liliMust be able to traverse all types of terrain including up and down hills, and on off road uneven surfaces/li/ululliIndoor and outdoor environment. Seasonal heat and cold or adverse weather conditions/liliMay be exposed to uncomfortable work spaces such as darkness or poor lighting, dirt/dust, fumes/odors, isolation, mechanical or traffic hazards./liliMay be exposed to unpleasant social situations or hostile community response/liliMust remain calm and be able to deescalate volatile situations/li/ulh3Key Responsibilities/h3ulliThe primary responsibility will be to lead the day-to-day shift operations of the Oakland Department of Public Safety (DPS), to include officers, sergeants, administrative, communications, and contracted personnel. This position will ensure adequate shift coverage and scheduling, supervise and evaluate the performance of assigned staff, ensure all public safety activities are appropriately and timely documented. The Operations Manager will monitor and ensure staff compliance with departmental policies, procedures, and applicable regulatory requirements./liliThe Manager position is expected to understand and perform the same officer responsibilities as needed, to include: patrolling campus, investigating offenses, submitting reports, liaising with local law enforcement, responding to incidents to provide guidance/leadership as needed, responding to community complaints, and conducting shift briefings as needed. The manager position will also monitor the off-campus shuttle schedule and liaise with the shuttle contractor for quality control, complaints, schedule changes, and incidents./liliThis position is expected to promote Public Safety programs within the campus community; develop and maintain internal and external relationships with campus stakeholders, including various departments, student organizations, community groups, and local businesses. The manager will also assist in the development of the department budget and evaluate and recommend new equipment, supplies or special materials to improve security enforcement./liliThe Operations Manager is responsible for assisting with (1) assessing all campus events to determine appropriate security protocols (2) recommending and implementing appropriate protocols and (3) on-site security supervision of special events as needed./liliThis position will be responsible for assisting with the development and implementation of a strategic event security vision plan for the NU Oakland Campus./liliCommunication Expectations: Availability via phone during off-hours for incident notifications and guidance- individual may be expected to respond to campus in the event of a critical incident or emergency./li/ulpPosition Type: Safety and Security/ppAdditional Information: Northeastern University considers factors such as candidate work experience, education and skills when extending an offer./ppCompensation Grade/Pay Type: 110S/ppExpected Hiring Range: $82,725.00 - $116,846.25/ppWith the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change./p/div