Job Details

Riggs Distributing, Inc. is a luxury appliance distributor based in Burlingame, California. We distribute Sub-Zero, Wolf, Cove, and Best Hoods appliances throughout Northern California, Western Nevada, and Hawaii. Our core focus is to deliver exceptional support through quality interactions and amazing experiences. Riggs team members support our company values of Be Bold. Be Open. Be Gracious. Be ALL IN. Our special and unique culture is essential to the success and growth of our team.

Working as the culinary ambassador for the brand, the Showroom Executive Chef will work collaboratively with all Riggs team members and will report to the Luxury Showroom Manager. The Chef will be humble and kind, yet confident and engaging when showcasing our appliances. During demonstrations, they will have a good balance of being informative while being entertaining. Their skill set surpasses the kitchen boundaries. The Chef is an integral part of the Showroom team, skilled in product knowledge, and highly influential with our consumer and trade clients.

The environment at the Riggs Sub-Zero, Wolf & Cove showroom in San Francisco is like no other. Here, we are solely focused on customer experience and brand education. As the culinary lead, the Chef will introduce people to the exciting and delicious world of luxury kitchen appliances, turning curious visitors into consumers through comprehensive cooking demonstrations, culinary-based events & classes, and product consultations.

Key Qualifications:

• Demonstrated cooking and presentation experience, particularly in front of a group or in an open kitchen, with the focus on the appliances
• Proven leadership and team building skills, with an emphasis on collaboration and building genuine relationships
• Ability to demonstrate products during one-on-one consultations and large group settings
• Desire to consistently deliver exceptional customer experience
• Exceptional brand ambassador for an elevated brand; polished yet approachable

Strong project management skills; must be highly organized and adept at using digital resources to plan events, process server invoices, schedule staff, order supplies and other administrative tasks

Key Responsibilities Include:

• Leadership, Management and Accountability of the success of the San Francisco Design Center Culinary Team and all RIGGS culinary events
• Conducting comprehensive cooking demonstrations, use and care classes, and cooking for events. Your skills effectively showcase the product(s) to consumers, trade representatives (architects & designers) and sales partners (dealers)
• Provide one-hour educational showroom tours and product demonstrations of our luxury kitchen appliances to customers
• Developing interesting and exciting elevated menus, with an emphasis on local food products
• Manage all aspects of event planning: menus, staffing, scheduling, purchasing, vendor management and execution.
• Inventorying/Ordering/Quality Control of all food products and equipment used
• Managing culinary support staff for events, both on and off site
• Cultivating relationships with other Sub-Zero Wolf Showroom chefs around the country to share best practices, inspire and educate each other
• Maintaining all food safety standards to local regulation
• Supporting the other Showroom team members by assisting with consumer education, product knowledge and showroom tours as needed
• Create and maintain the budget for all showroom and dealer culinary events.
• Ensure expert product knowledge on all products is current. Attend training meetings and educational classes as is authorized (up to date on LMS courses)

Job Requirements:

• Minimum 8 years in the culinary industry in progressive culinary/kitchen management roles. Preference for candidates with demonstration or group speaking experience
• Must be able to work Monday-Friday, 8am-5pm in person in the Riggs San FranciscoShowroom. Ability to work flexible hours to support events and showroom schedules, including evenings and weekends as needed
• Thorough knowledge and understanding of kitchen equipment use and operation. Experience with the Sub-Zero Wolf brands is a plus
• Organization, time-management, attention to detail, and excellent verbal and written communication is a must
• Passionate about exceptional customer service, and strive for excellence every day
• Strong people skills- you're approachable, a good listener and empathic
• Working knowledge of Microsoft Office Suite (Excel, Word, Powerpoint, Outlook). CRM experience is a plus.
• Must have a clean driving record

Physical Requirements:

Riggs Distributing, Inc. strives to promote employee health and wellness by paying special attention to prevention of accidents in the workplace which may result in property damage, injuries, or loss of life. We support team members working safely and ask everyone to report any safety or health concerns that could reasonably be encountered while performing their role at a Riggs-owned location or while working from home.

• Must adhere to ergonomic best practices and maintain awareness of risks of injury and ensure that environments are maximized for comfort and productivity
• Must be able to perform general functions and responsibilities in an office and kitchen environment with adequate lighting and ventilation and varying ranges of temperature and noise levels.
• While performing the functions and duties of this job, employee is regularly required to sit, reach with hands and arms, walk, and talk or hear
• This job requires some stooping, kneeling, bending, and use repetitive motions
• Must be able to occasionally lift and/or move up to 25 lbs
• Moderate dexterity application of basic skills to use knives, kitchen equipment, calculator, keyboard, phone, and hand/eye coordination.