Job Details

Do you love cannabis and have a passion for hospitality? Do you have restaurant experience and are ready to take on a new industry? Do you love creating community, educating and having fun? If yes, then we want to meet you!

Urbana's Lounge Host provides an incredible experience for guests visiting our luxurious consumption lounge. You will be an ambassador, providing a great guest experience with knowledge of our products, Cannabis and a commitment to hospitality.

If you love working in an energized, community setting, in an industry that is all about making people feel good, this is the job for you.

Your working hours will primarily be in the lounge. Duties will involve delivering a great guest experience, caring for guests and supporting events like comedy night, salsa lessons and more.

We provide continuous cannabis education and are looking for team members who are curious about the science of cannabis. We are committed to our culture of learning and sharing what we learn with our customers and each other. If you don't have cannabis experience and you love taking care of people we'd love to talk. Applicants with restaurant and hospitality experience are especially encouraged to apply.

Applications submitted through the City of San Francisco Workforce Development site have priority consideration: can also apply directly through our Careers Website at

Requirements

• Successfully create a warm, luxurious and hospitable place for customers to enjoy and learn about our products.
• Support brand awareness through events and vendor partnerships.
• Communicate effectively with customers to drive sales while providing excellent customer service.
• Educates customers on the various strains, uses, and methods of consumption.
• Demonstrates working knowledge and complies with all state/ municipal laws and regulations.
• Ensures overall cleanliness of the Lounge
• Maintains a professional demeanor during periods of high volume or stressful situations while setting a positive example for the team.
• Maintains open communication with management and retail staff.
• Educate staff and customers
• Have an exceptional commitment to hospitality.

Benefits

• Rate: $18.50-$21 / Hour +Tips (Tips are currently averaging an additional $3 to $6 an hour)
• Health, dental, vision and life insurance benefits for full-time workers
• Employee discounts
• Paid vacation
• Family leave
• Training and continuing cannabis and customer service education
• Group social activities
• Semi-annual performance reviews
• Opportunity to grow with our expanding business

You can also apply through our website at:

Employment services for Urbana are provided by Good Living Services, Inc., an equal opportunity employer that conducts a routine background check on all applicants after making a conditional offer of employment. Benefits are subject to change and employer-sponsored insurance benefits are offered to full-time employees that have met the waiting period requirements of each applicable insurance carrier. We proudly support the San Francisco Equity Program. If you meet the criteria as an equity applicant at please inform us in your cover letter for priority processing.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Urbana is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.