Job Details

Employer Industry: Technology Services

Why consider this job opportunity

• Salary of $21.40/hr
• Contract duration from 2/24 to 3/18
• Opportunity to work remotely with a flexible schedule
• Be part of a collaborative team focused on delivering world?class customer service
• Chance to enhance customer satisfaction through proactive outreach and problem?solving
• Valuable experience in a fast?paced environment within the technology sector

What to Expect (Job Responsibilities)

• Proactively reach out to customers to fulfill orders
• Address ad?hoc customer issues with empathy and urgency
• Execute workflows that ensure customer expectations are exceeded
• Identify trends and communicate findings to improve processes
• Collaborate with a team dedicated to providing exceptional customer service

What is Required (Qualifications)

• Bachelors degree or equivalent work experience
• 1+ years of experience in a fast?paced customer service role in technology, hospitality, or grocery & convenience
• Highly motivated and able to work independently
• Fluent in English with effective written communication skills
• Above?average technological fluency, particularly with Google Sheets

How to Stand Out (Preferred Qualifications)

• Familiarity with G?Suite and Slack
• Previous experience in the grocery & convenience sector

Equal?Opportunity and Privacy Statement

We prioritize candidate privacy and champion equal?opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top?tier employer.