Job Details

Receptionist - Mercedes Benz of Walnut Creek in Walnut Creek, CA at Sonic Automotive

Job Type: Customer Service

Experience: Entry Level

About

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At Mercedes Benz of Walnut Creek, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

More than half of our 160 employees have had an internal promotion at our dealership. Many of our leadership team members were promoted from within our company.

Do we have fun or are we like every other dealership?

You tell us. These are some things that differentiate us from everyone else:

• PB&J bar, noodle station, cereal station
• Ping pong tournaments
• Monthly kick off lunches to feed our awesome employees and acknowledge our top performers in each department
• Community events
• Monthly employee events
• Celebrity clientele
• And so much more!

Job Description

As a Receptionist, you will be the first point of contact for customers and visitors, providing a warm and welcoming atmosphere. This position plays a crucial role in creating a positive customer experience by offering exceptional customer service and efficiently managing the front desk operations.

Duties and Responsibilities:

• Manage the dealership's main phone line, answer incoming calls, and direct them to the appropriate department or personnel.
• Take messages accurately and relay them promptly to the intended recipient.
• Warmly welcome customers and visitors as they enter the dealership.
• Assist customers with general inquiries and direct them to the relevant department or team member for further assistance.
• Keep the reception area clean, organized, and well-presented at all times.
• Manage and distribute incoming mail and packages.
• Assist with vehicle logistics, including picking up and transporting cars as needed.
• Provide administrative support to various departments as needed.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Must be comfortable driving and handling various vehicles safely and confidently.
• Ability to multitask and handle a fast-paced work environment.
• High School Diploma or GED.
• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test and valid driver license.

Compensation (Hourly):

• $20.00 / hour

Schedule:

• FULL TIME
• Sunday - Thursday ORTuesday - Saturday
• 9am - 6pm
• 401k plan with company match
• Paid Time Off accrual
• Closed for Thanksgiving day and Christmas day
• Employee discounts on purchasing and leasing cars
• Opportunities for career advancement within a Fortune 500 company

All your information will be kept confidential according to EEOC guidelines