Job Details

Title: Senior Learning & Development Specialist - III

Duration: 18 Months

Location: Foster City, CA 94404 (Hybrid)

Note:

This is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. The client operates in more than 35 countries worldwide, with headquarters in Foster City, California.

Senior Training Manager Commercial Learning & Development - HIV

Reporting to the Director, Commercial Learning and Development for the HIV Business Unit, the Sr. Manager Commercial L&D will oversee development of and provide expertise in the implementation of a training curriculum and sustainment that serves the needs for the client Field Commercial Organization within the HIV Business Unit.

This position is posted as either a Remote position (25-30% travel) or Headquarters (15-20% travel) based on the successful candidate making an informed choice. Travel is required to attend meetings and training events for launch.

Essential Duties and Job Functions:

• Lead and collaborate on the development and implementation of knowledge/skill-based training focused on ensuring success through therapeutic disease state and product knowledge for commercial field sales
• Develops and executes training with a specific focus on our new hire program 'Accelerate' as well as account management skills, product knowledge, new promotional campaigns, product launches, communication skills, selling skills, phased trainings, sales meeting training workshops, ongoing learning sustainment programs & other as needed field sales
• Collaborates with and supports relevant internal departments, including Marketing, Commercial (Field Sales, National Accounts, Regional Trainers), Commercial Operations, Global L&D, Medical Information, Legal, Business Conduct and Regulatory to develop appropriate training
• Collaborates with internal customers including Compliance/Legal, Marketing and Medical Information to ensure training materials and workshops are current, effective and compliant with regulatory guidelines
• Partners with external vendors to design curricula or programs and planning of instructional methods and materials using adult learning principles
• Effectively prepares for instruction by conducting needs assessments, identifying targeted participant characteristics, and soliciting cross-functional feedback before finalizing design and strategy
• Offers solutions for bridging gaps between current organizational capabilities and needs
• Helps ensure readiness of the organization for training deployment including identifying key stakeholders and determining their needs in advance, in order to deliver high quality and effective programming
• Analyzes the characteristics of existing technologies and their use in instructional design
• Partners with subject matter experts and key stakeholders to identify training needs, improve training solutions and lead change initiative implementation
• Monitors and maintains alignment with Commercial group's strategic training plan while balancing short-term and long-term business goals
• Manages budget aligned with both the development of training resources and/or POA / Sales Meetings

• Proficiency in Microsoft Office applications including Word, Teams and PowerPoint, particularly as used in the development of instructional content
• Highly self-motivated and self-managed; ability to work independently and as part of a team with minimal coaching or supervision
• Ability to organize and work under strict time and production deadlines, while producing quality deliverables
• Good organization skills, time management, and the ability to juggle multiple tasks are all prerequisites of an effective project manager
• Excellent facilitation and communication skills
• Demonstrated ability to simultaneously handle a large and diverse number of technical tasks and issues with tact, cooperation and persistence
• Demonstrated ability to build consensus and gain alignment with key stakeholders
• Demonstrated ability to lead without authority
• Strong organizational and problem-solving skills
• Comfortable working with people at all levels of the organization globally as well as with suppliers, vendors and customers
• Ability to effectively communicate in visual, oral and written presentation forms
• Ability to effectively manage a project from its initiation to delivery, either as live training or as a virtual deliverable
• Ability to effectively manage multiple vendors from selection to final deliverable
• Must have the ability to focus on performance by establishing clear objectives for the training
• Strong interpersonal communication, facilitation, problem solving, decision making and analytical skills

• High School Degree and Twelve Years' Experience
  
  OR
• Associates Degree and Ten Years Experience
  
  OR
• Bachelor's Degree and Eight Years' Experience
  
  OR
• Masters' Degree and Six Years' Experience
  
  OR
• Ph.D.

• MS degree plus 6 years in related field is desirable
• 5+ years of commercial pharmaceutical/biotech experience
• 3 years of successful Field Sales experience
• 1 year prior commercial training experience
• Experience in HIV is preferred, launch experience preferred
• Sales, marketing, or training experience in a competitive biotech/pharma marketplace