Job Details

Administrative Assistant

Duration: 3 month contract
Pay Range: $25.00 - $26.00
Location: 3-5 days per week onsite in San Ramon

Assignment Schedule

This position will be 30 hours a week (Monday-Friday 6 hours a day) and a schedule like this:

• Monday-Friday from 7:30am-1:30pm with no lunch
• 7:30am-2:30pm if they want to take a lunch (30 or 60 minutes)
• On Mondays with New Hire Orientation (approximately 2x a month), hours will be 6:30am-12:30pm with no lunch
• 6:30am-1:30pm if they want to take a lunch (30 or 60 minutes)

Top Things

• Experience in logistics, training coordination and administrative support roles. Experience in training operations is a plus.
• Experience working within a training organization and/or SAP or another Learning Management System (LMS). Experience in SAP or other LMS is a plus.
• The technical and soft skills listed below

Experience

• 3 years experience in the areas of logistics, training coordination or administrative support roles
• 2 years of combined experience working within a training organization and/or SAP or other Learning Management System (LMS) or equivalent

Proficiency in Microsoft Office with emphasis on Outlook, Excel and Word
Ability to problem solve, work independently, think critically, manage multiple assignments and produce accurate, thorough and timely work

Responsibilities

• Provide operational support for Leadership and Employee Development (LED) courses and programs
• Coordinate and lead complex processes, including scheduling classes, booking locations, communicating with training participants, managing course materials, tracking inventory, and other tasks as required, accurately and in a timely manner
• Work with LED leaders and Program Managers to plan, forecast, schedule and implement enterprise-wide training initiatives
• Collaborate with Program Managers, Instructional Designers, Instructors, Operations staff and other coworkers and business partners to ensure success preparation and delivery of courses
• Build partnerships and work collaboratively with others to meet shared objectives and deliver customer-centric solutions
• Maintain integrity of training data within SAP Learning Management System (LMS) by managing courses and enforcing quality control in support of governance processes and procedures
• Actively promote and lead efforts toward more efficient, standardized and automated processes through continuous improvement efforts, ensuring seamless operational support and a consistent business approach
• Systems maintenance support for school
• Close out Help Desk tickets related to courses
• Create and maintain training manuals, job aids and other documentation for cross-training and knowledge transfer purposes
• Manage multiple Outlook mailboxes
• Implement technology projects related to LED
• Participate in ad hoc project requests as needed

Minimum Qualifications

• High School or General Education Development (GED) diploma
• 3 years experience in the areas of logistics, training coordination or administrative support roles
• 2 years of combined experience working within a training organization and/or SAP or other Learning Management System (LMS) or equivalent
• Ability to quickly learn new systems, processes and procedures
• Proficiency in Microsoft Office with emphasis on Outlook, Excel and Word
• Ability to manage multiple assignments, sometimes complex and/or involving competing priorities, to produce work that is accurate, thorough and on time
• Ability to lift a minimum of 20lbs

Desired Qualifications

Bachelors in Learning, Business Administration, Computer Science or job-related discipline or equivalent experience.

Benefits

Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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