Job Details

Resident Office Assistant - Non-Residential

Job Title: Resident Office Assistant (RA) - Non-Residential

Department: Ballet School

Reports To: Senior Manager of Residential Life

Compensation: $23 per hour

Classification and Hours: Part-time, hourly average of 2-3 days per week

Application Deadline: Open until filled

Job Purpose: Under supervision of the Senior Manager of Residential Life, the Resident Office Assistant assists with the supervision of students and the management of the Student Residence.

Job Duties and Responsibilities:

• Serve as in-loco parentis for students living in the facility, responding to emergencies such as fire, medical, or earthquake and reinforcing compliance with fire, safety, security, and curfew guidelines.
• Supervise students to scheduled, urgent, and emergency doctor appointments in consultation with School administration.
• Assist in the cleanliness and upkeep of the office unit.
• Oversee and assure student timely participation in events, activities, bed?check, curfew, and housekeeping assignments.
• Assist Manager of Residential Life with facility systems (room assignments, key issuance, common spaces, storage areas, laundry room, etc.) and prepare rooms for the school year program and summer session.
• Build rapport with students, help implement social events, and facilitate healthy exchanges to create a harmonious community.
• Apply fair and consistent disciplinary standards for all dormitory students, referring major disciplinary offenses to the Senior Manager of Residential Life.
• Perform other duties as required or assigned by supervisor.

Qualifications:

• AA degree or 2+ years of college preferred; high school diploma or equivalent acceptable.
• Preferred experience: summer camp counselor, youth development assistant, university residence life staff, or RA experience working with adolescents in a residential setting.

Technical Competencies:

• Effectively supervise students to ensure their safety.
• Prioritize work to reflect the needs of the students and facility.
• Communicate clearly, both orally and in writing.
• Understand confidentiality levels and differentiate as needed.
• Handle difficult situations with tenacity and support students and staff.
• Actively listen to students and family concerns, report issues, and identify solutions.
• Interpret and apply policies and procedures fairly.
• Maintain accessible documentation and files.
• Demonstrate diplomacy and tact in all interactions.
• Apply creativity and innovation to work processes.
• Support equal and fair treatment and opportunity for all.
• Understand, follow, and enforce SFBS and SFCM/Bowes Center emergency and safety guidelines.

Physical Demands:

• Assist injured students, including lifting and supporting up to 30lbs.
• Climb and descend stairs.

Required Licenses:

• CPR and First Aid certification (paid by SFB).
• Fire extinguisher certification.

Other:

• Employment subject to a successful FBI and CA DOJ background check and fingerprinting.

Application Procedure: We prefer you apply online.

No Calls, Please

San Francisco Ballet Association is an Equal Opportunity Employer committed to employing a diverse staff. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance (FCO).