Job Details

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Administrative Assistant. Location: San Ramon, CA. Job Description: Provide operational support for Leadership and Employee Development (LED) courses and programs:

• Coordinate and lead complex processes, including, but not limited to, scheduling classes, booking locations, communicating with training participants, managing course materials, tracking inventory, and other tasks as required, accurately and in a timely manner.
• Work with LED leaders and Program Managers to plan, forecast, schedule and implement enterprise-wide training initiatives.
• Collaborate with Program Managers, Instructional Designers, Instructors, Operations staff and other coworkers and business partners to ensure success preparation and delivery of courses.
• Build partnerships and work collaboratively with others to meet shared objectives and deliver customer?centric solutions.
• Maintain integrity of training data within SAP Learning Management System (LMS) by managing courses and enforcing quality control in support of governance processes and procedures.
• Actively promote and lead efforts toward more efficient, standardized and automated processes through continuous improvement efforts, ensuring seamless operational support and a consistent business approach.
• Systems maintenance support for school.
• Close out Help Desk tickets related to courses.
• Create and maintain training manuals, job aids and other documentation for cross?training and knowledge transfer purposes.
• Manage multiple Outlook mailboxes.
• Implement technology projects related to LED.
• Participate in ad?hoc project requests as needed.

Top Thins Looking For

• Experience in logistics, training coordination and administrative support roles. Experience in training operations is a plus.
• Experience working within a training organization and/or SAP or another Learning Management System (LMS). Experience in SAP or other LMS is a plus.
• The technical and soft skills are listed below.

Top skill Sets Looking For

• 3 years experience in the areas of logistics, training coordination or administrative support roles.
• 2 years of combined experience working within a training organization and/or SAP or other Learning Management System (LMS) or equivalent.
• Proficiency in Microsoft Office with emphasis on Outlook, Excel and Word.
• Ability to solve problems, work independently, think critically, manage multiple assignments and produce accurate, thorough and timely work.

Minimum Qualifications

• High School or General Education Development (GED) diploma.
• 3 years experience in the areas of logistics, training coordination or administrative support roles.
• 2 years of combined experience working within a training organization and/or SAP or other Learning Management System (LMS) or equivalent.
• Ability to quickly learn new systems, processes and procedures.
• Proficiency in Microsoft Office with emphasis on Outlook, Excel and Word.
• Ability to manage multiple assignments, sometimes complex and/or involving competing priorities, to produce work that is accurate, thorough and on time.
• Ability to lift a minimum of 20lbs.

Desired Qualifications

• Bachelors in Learning, Business Administration, Computer Science or job?related discipline or equivalent experience.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.