Job Details

Equipment Technician

The Equipment Technician (ET) is a dedicated, multi-club technician responsible for all aspects of fitness equipment repair, preventative maintenance, and uptime within their assigned 24 Hour Fitness locations. The ET supports member satisfaction by ensuring workout equipment is consistently safe, functional, and aligned with company standards. This role is a critical part of the Facilities team and collaborates regularly with club General Managers, Facility Technicians (FTs), and the DRMM.

Essential Duties & Responsibilities

1. Conducts walkthroughs and diagnostics of fitness equipment across assigned clubs
2. Performs on-site corrective repairs on cardio, strength, and functional equipment
3. Completes and documents all PM tasks per manufacturer and company schedules
4. Maintains parts inventory and coordinates reorders with DRMM
5. Ensures all repairs are logged in ServiceChannel (or other maintenance systems)
6. Partners with OEMs and vendors when technical support or specialized parts are needed
7. Attends area training and vendor workshops to stay current on equipment
8. Provides repair status updates to the DRMM and GMs
9. Trains club staff on basic care and early failure reporting
10. Supports emergency repair needs outside regular hours if required

Organizational Relationships

The ET works closely with General Managers, Facility Technicians, and the DRMM. The role also interfaces with manufacturers, equipment vendors, and internal maintenance teams as needed.

Qualifications

• Required Knowledge, Skills & Abilities
• Strong mechanical and diagnostic skills
• Ability to read schematics and equipment manuals
• Basic computer literacy (e.g., email, maintenance systems)
• Excellent organization and communication
• High attention to safety, detail, and follow-through
• Self-motivated with the ability to work independently
• 2+ years in equipment repair or related mechanical work (fitness equipment preferred)
• Minimum Education
• High School diploma or GED required
• Preferred Qualifications
• OEM certifications from Life Fitness, Matrix, Precor, or similar
• Experience with ServiceChannel or similar systems
• Associate degree or vocational training in a mechanical or electrical field
• Physical Demands/ Environmental Conditions
• Ability to lift up to 75 lbs.
• Frequent standing, kneeling, bending, and working in tight spaces
• May involve exposure to grease, oil, and cleaning chemicals
• Must wear 24 Hour Fitness approved uniform
• Tools for the job will be provided
• Travel Requirement
• This role covers multiple assigned clubs, and light travel between locations is required.

Benefits At 24

In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.

Disclaimer

DISCLAIMER: This job description outlines the core duties and responsibilities of the Equipment Technician role. It is not intended to be an exhaustive list. 24 Hour Fitness reserves the right to modify responsibilities as needed to meet operational needs.

Benefits Summary

24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.

Compensation Summary

All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.

Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).

Actual offer may vary from posted hiring range based on location, work experience, and/or education.

Pay Range: $22.50 - $28.14

Functional Group

Facilities