Job Details

Operations & Property Associate – San Francisco (Exempt)

Location: SOMA, San Francisco (On-site) Employment Type: Full-Time

Requirement: 2-3 years of property operations or facilities; administrative support experience

Salary Range: $80,000 - $95,000

WHO WE ARE:

Bridgeton Holdings is a creative, full-service real estate investment firm. We were established in 2009 and currently own interest in and/or manage 30+ properties. Through the firm's vertically integrated platform, we continue to re-envision traditional operating models and enhance the value of our properties across the country.

Our mission is to be recognized as a leader in our industry, based on greatly exceeding our partners' expectations and maintaining a fun and dynamic workplace that inspires and encourages creativity and teamwork. We have in depth expertise in investment management, development, hotel management and property management. We focus on infill and major secondary markets.

We are seeking a highly organized, proactive, and service-oriented Operations & Property Associate to support the day-to-day management of our San Francisco Bay Area commercial portfolio. This role is ideal for someone who thrives in a dynamic environment, enjoys solving problems, and takes pride in delivering exceptional tenant service and operational excellence.

ABOUT THE ROLE:

Manage and optimize day-to-day operations for assigned properties by planning and directing maintenance and capital work, negotiating and administering vendor/service contracts, ensuring regulatory and lease compliance, and resolving escalated tenant and operational issues. This role operates under general supervision and exercises independent judgment on operational priorities and vendor/contract decisions impacting property performance and risk.

Essential Responsibilities

Property Operations

• Support overall property operations for assigned locations, including preventative maintenance programs, repairs, and operational standards.
• Assess operational issues, determine appropriate courses of action, and coordinate on the implementation of solutions that mitigate risk and protect asset condition.
• Improve workflows for maintenance response, tenant communications, and vendor performance tracking; serve as escalation point.

Vendor, Contract Management

• Source, evaluate, select, and manage vendors and contractors; lead competitive bid processes and vendor due diligence.
• Review service scope, pricing, SLAs, and contract terms (within delegated authority), and manage contract compliance and renewals.

Capital Projects and Renovations

• Support capital and renovation projects from scoping through closeout, including timeline and budget oversight.

Compliance, Risk, and Building Systems Oversight

• Ensure operational compliance with leases, permits, inspections, and applicable local requirements by coordinating inspections, permitting workflows, and remediation plans.

Tenant/Stakeholder Relationship Management (Non-routine)

• Serve as escalation point for tenant issues; make decisions on resolution pathways and communications strategy.
• Develop tenant communication standards and templates; ensure consistent, professional messaging aligned with property policies.

Financial Stewardship (Operations)

• Track and manage operational spend against budgets; recommend cost controls.
• Review invoices for accuracy against contracts/scope and recommend approval.

Administrative/Coordination Activities (Incidental to Exempt Duties)

• Maintain organized digital records necessary to execute operational decisions (leases, permits, vendor agreements, invoices).
• Coordinate calendars, site visits, and meetings required to deliver projects and manage vendors.
• Maintain maintenance and vendor logs for operational decision-making (not as a primary duty).

Qualifications & Competencies

Required

• 2–3+ years in property operations, facilities, or property management and independent problem-solving.
• Strong written/verbal communication; ability to manage escalations professionally.
• Experience with Yardi or comparable systems; intermediate Excel.

Other

• Ability to walk properties, inspect building systems, and occasionally lift up to 25 lbs.
• Valid CA driver's license; travel between properties as needed.
• Authorized to work in the U.S.; background check may be required.

Benefits

• Medical, dental, and vision insurance; optional voluntary benefits.
• Competitive PTO and holiday schedule
• Opportunity to work closely with ownership and make a meaningful operational impact.

Location

• SOMA, San Francisco, CA (On-site role) with ability to travel between properties as needed.

The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.