Job Details

Job Description

Pay: $23.04 Hourly
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
Shift: Must be able to work weekends and evening shifts.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Basic Qualifications:

• Must be 18 years of age or older

• No high school diploma, GED or college degree required

• 2 years of experience required.

Responsibilities:

Schedule and dispatch employees, crews/teams, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers.

• Coordinate and arrange for necessary repairs in order to restore service and schedules.

• Relay work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers.

• Confer with clients and/or supervising personnel in order to address questions, problems, and requests for service or equipment.

• Receive or prepare work orders and work schedules.

• Oversee all communications within specifically assigned areas.

• Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency.

• Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information.

• Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements.

• Advise personnel about congestion problems such as construction areas, accidents, weather conditions, other hazards, bottle necks, wait times, etc.

• Ensure timely and efficient movement of resources according to work orders and/or resource schedules.

• Recognize and mitigate a variety of miscellaneous hazards encountered within the department and other work environments, i.e., surroundings, mechanized equipment, and hazardous materials.

• Cabin

§ Monitor daily departing flights and create/update the log sheet.

§ Create a service log.

§ Maintain periodic contact with service personnel to ensure completion of assigned cabin service duties.

§ Inform the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight.

§ Create reports to monitor activity and operations.

• Passenger Service

§ Create a work order for every customer that requires assistance.

§ Assign any new request to the closest available agent to the passenger/request location.

§ Maintain contact periodically with the agent to ensure the request is accomplished in a timely and professional manner.

§ Inform the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight.

§ Ensure employees come to work in (and stay in) uniform.

§ Control wheelchair and radio distribution to employees at the beginning and ends of their shifts.

§ Forecast staffing to ensure adequate staffing levels to meet the demand.

§ Required to push passengers and assist with luggage for the passenger, when needed.

• Transportation

§ Create a work schedule for on-duty drivers.

§ Assign drivers to necessary routes.

§ Maintain periodic contact with the drivers to ensure that all transportation vehicles are safely and efficiently completing their assigned tasks.

§ Keep drivers informed of possible hazards, including inclement weather.

§ Inform the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1

About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-###-####. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes.

For more information, visit www.ABM.com