Job Details

Infrastructure Monitoring Tools Specialist

Clearance: Active Secret Clearance required (Top Secret preferred)
Citizenship: U.S. Citizenship required
Travel: Up to 25%

Salary: 140-160K

Role Overview

The Infrastructure Monitoring Tools Specialist will play a key role in implementing, administering, and optimizing monitoring solutions across enterprise systems. This position ensures proactive visibility into system health, preventing disruptions and maintaining optimal performance across the IT landscape.

Responsibilities

• Implement, integrate, and maintain infrastructure monitoring tools across production and non-production environments.
• Collaborate with business and IT teams to identify key business transactions and set up proactive monitoring and alerting.
• Analyze incidents, identify patterns, and develop monitoring solutions to prevent recurring issues.
• Create and maintain documentation to support monitoring operations and development.
• Develop and execute testing procedures following tool implementation.
• Lead the implementation and ongoing support of monitoring tools with outsourcing partners.
• Ensure timely updates, patches, and upgrades for monitoring systems.
• Provide instrumentation and metrics for proactive diagnostics and performance insight.
• Identify automation opportunities to streamline processes and improve IT efficiency.
• Manage problem resolution, system health visibility, and ITIL-based service maintenance.
• Ensure security remediation and compliance with all findings.

Requirements

• Proven experience administering and implementing monitoring solutions such as SolarWinds, OpsRamp, Zabbix, Nagios, or similar tools.
• Strong understanding of infrastructure components — networks, Windows/Unix servers, virtualization, containers, cloud platforms, and databases.
• Proficiency in SQL, APIs, and scripting languages (PowerShell, Python, Shell, YAML, etc.).
• Strong analytical, problem-solving, and conceptual skills.
• Experience leading tool integration projects and working with cross-functional teams.

Benefits

Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

ABOUT PGTEK:

PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.

EOE, including disability/veterans