Job Details

Security Officer Full Time $27/hr | Benefits Included

Join to apply for the Security Officer?Full Time $27/hr | Benefits Included role at Grand Hyatt

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At Hyatt, we believe in the power of belongingof making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. Hospitality is more than a jobit is a career for people who care.

About the Grand Hyatt at SFO

Step off the AirTrain into the lobby of Grand Hyatt at SFO. Enjoy luxury hotel rooms and suites with stunning bay and airport views through soundproof, floor?to?ceiling windows. Our guests stay above it all in one of 351 rooms and suites overlooking the bustle of San?Francisco International Airport.

At the Grand Hyatt at SFO, we are committed to providing a safe, welcoming, and exceptional experience for every guest and colleague. As a Security Officer, you will play a vital role in maintaining a secure and peaceful environment across the hotel property. This includes ensuring the safety of guests, colleagues, and property assets while delivering excellent customer service in line with Hyatt standards.

This is an hourly position with a compensation of $27 per hour.

Key Responsibilities

• Patrol the interior and exterior of the hotel property, including guest floors, public areas, back?of?house spaces, and parking areas.
• Respond promptly and professionally to incidents, emergencies, and alarms, ensuring timely communication with appropriate departments and first responders.
• Monitor security systems, CCTV, fire alarms, and access control systems.
• Complete detailed reports for incidents, accidents, and investigations.
• Enforce hotel policies and procedures, including crowd control and guest/employee conduct.
• Provide exceptional service when assisting guests, responding to concerns, or offering directions and information.
• Support hotel operations by collaborating with departments such as Front Office, Engineering, and Housekeeping.
• Assist with lost and found procedures, key control, and emergency evacuation protocols.
• Remain calm and take decisive action in emergency situations, including medical emergencies, fire alarms, and disruptive behavior.

We Offer Excellent Benefits

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401(k) with company match
• PTO, sick leave, and holidays
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailersApple, AT&T, Verizon, Headspace, and many more

Qualifications

• Previous security, law enforcement, or military experience preferred; hotel or hospitality experience is a plus.
• CPR, First Aid, and AED certification preferred (or willingness to obtain after starting the position through the hotel).
• Strong verbal and written communication skills.
• Ability to remain calm under pressure and handle sensitive situations with discretion and professionalism.
• Must be open to working various shifts, holidays, and weekends.
• Must be able to stand or walk for extended periods and perform physical tasks such as climbing stairs or lifting moderate weights.
• Proficient in basic computer skills.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Gender & Diversity Information

Mayor's Office of Civil Rights, LLC (MCOR) Child Champion Singapore

Seniority Level

Entry level

Employment Type

Full?time

Job Function

Other, Information Technology, and Management

Industry

Hospitality