Job Details

Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources-allowing them to focus on their core product.

Merge is looking for our founding Forward Deployed Engineer (FDE) to join our Services team. FDEs work directly with customers to deliver technical solutions that extend and implement Merge's product in real-world environments. You'll build integrations and product extensions that become part of Merge's reusable platform, while also supporting fully customized end-to-end implementations under customer-specific statements of work.

This is a highly customer-facing engineering role: part builder, part consultant, part problem-solver. You'll partner with Solutions Architects, Partner Engineers, and Customer Success to ensure every implementation meets our standards, delivers value quickly, and scales for the long term.
What You Will Do:

• Deliver product extensions within Merge's product repository that are standards-compliant, reusable, and aligned with existing categories.
• Own end-to-end implementations that combine Merge product extensions with customer-specific code, ensuring smooth integration across environments, within scope, and delivered on time.
• Collaborate directly with customers to understand business and technical requirements, translate them into scoped Statements of Work (SoWs), and execute on delivery.
• Write high-quality, testable, and well-documented code across both Merge's repos and customer repos.
• Contribute to reusable assets that accelerate future projects, including libraries, templates, and playbooks.

The ideal candidate will have:

• 4+ years of experience as a software engineer, solutions engineer, or forward deployed engineer building integrations, APIs, or platform extensions.
• Customer-facing experience: Proven ability to work directly with enterprise customers, capture requirements, and translate them into deliverables.
• Full-stack skills: Comfort working across APIs, back-end services, data transformations, and (occasionally) customer-facing workflows.
• Strong collaboration: Ability to partner with cross-functional roles (Product, Partner Engineering, Solutions, Success) in a fast-paced environment.
• Quality mindset: Skilled at writing clean, maintainable code and documentation with testing and monitoring baked in.
• Excited by a role that mixes consulting, engineering, and delivery - no two projects are the same.
• Bonus: Experience at an API-first company, in integration platforms, or with systems integration work.

• Reporting line: Forward Deployed Engineers report into the Services organization, with oversight from internal product and engineering teams.
• Travel: Minimal, with occasional onsite customer visits if required.
• Engagement: Mix of fixed-fee packages (Product Extension) and custom SOW projects (End-to-End Implementations).

Why Join Merge

• Shape a new services offering at a fast-growing company, building solutions that influence our product and customer experience.
• Work at the intersection of engineering and customer impact - seeing your work go live in weeks, not months.
• Join a collaborative, high-trust team that values pragmatism, empathy, and technical excellence.

Compensation

• The cash compensation range for this role is OTE $170,000 - $195,000. Please note, this role will have a variable component.
• Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, and certifications. In addition to cash compensation, all full time employees receive an equity compensation package

Merge on the Rise:

Linkedin's Top Startups 2025

Forbes Next Billion Dollar Startups 2023

G2 Fastest Growing Products 2024

Benefits

• Unlimited PTO + 10 company holidays
• Pre-Tax commuter benefits
• 100% covered health, vision, and dental insurance
• 401K Plan
• $200 one-time home office stipend
• In office snacks and free dinner when working past 7pm
• Annual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley

Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.