Job Details

Job Title: Maintenance III

Department: Property Management

Employment Status: Full-Time; Non-Exempt

Pay Range: $28.00 - $31.00/hour

Location: 165 Turk St and 249 Eddy St, San Francisco, CA 94102

Schedule: Monday - Friday 9:00 am - 5:30 pm; 100% Onsite

SUMMARY

• Under the supervision of the General Manager or Senior General Manager, the
• Maintenance III is responsible for responding to daily maintenance requirements
• and overall upkeep of TNDC buildings and facilities and staff supervision.

• Directly hire, supervise and manage maintenance and custodial staff including preparation of employee evaluations and recommendations for discipline or promotions.
• Respond to daily work orders and maintenance requests including:
  • Plumbing: Replace faucets, Snake drains (sink and tubs), Install toilet valves
  • Carpentry: Hang windows and doors, Repair hinges, Repair/replace door and window locks
  • Electrical: Door buzzer repairs, Low voltage electrical repairs
• Paint and patch walls.
• Sheetrock repairs.
• Report unusual occurrences or suspicious activities to supervisor.
• Keep supervisor informed of maintenance problems.
• Provide effective and courteous service to residents, guests and coworkers.
• Conduct work tasks safely in compliance with safety rules.
• Inspect units during monthly pest control; notes the condition of the unit.
• Perform and keep record of all fire and life safety, and operational equipment preventive maintenance.
• Establish and follow building preventive maintenance schedule.
• Respond to building emergencies on after hours on-call schedule.
• Other duties as assigned.

• Ability, willingness and sensitivity to work with a diverse, low-income population.
• Maturity, honesty, dependability, initiative and follow-through.
• Ability to read and communicate in English sufficiently to follow directions and communicate with supervisor, coworkers and residents.
• Ability and willingness to work tactfully under pressure; cope with stress; possess an even temperament and strong interpersonal and customer service skills.
• Problem-solving ability.

• Ability to perform medium to heavy work involving sitting, standing, walking, lifting up to 75 pounds and climbing ladders and stairs.
• Ability to use a variety of hand and power tools necessary to perform mechanical, carpentry, electrical, plumbing and other building repairs and maintenance work.
• Ability to operate a variety of equipment including mechanic tools, carpenter tools, electrical tools, plumbing tools, shovels, rakes, etc.
• Ability to move objects, occasionally requiring exertion of considerable force.
• Ability to differentiate shades of color in performing electrical maintenance, painting and other work.
• Ability to coordinate eyes, hands and fingers in performing maintenance tasks.
• Ability to drive motor vehicles, including trucks.
• Visual acuity necessary to inspect buildings and review work orders.
• Hearing acuity sufficient to use telephone and communicate with residents and staff.

• Ability to add, subtract, multiply, divide. Judgment and Reasoning Ability:
• Ability to judge situations where supervisor's involvement is needed.
• Ability to apply common sense understanding to semi-repetitive tasks. Language and Communication Ability:
• Ability to comprehend and correctly use maintenance logs, work orders, time sheets, etc.
• Ability to comprehend resident handbook and employee manuals.
• Ability to communicate effectively with coworkers and staff at all levels, residents, both verbally and in writing.
• Ability to adapt to changes in policy, methods, operations, etc. as they apply to property management operations and activities.

• Ability to work in an office environment and in and outside a variety of residential buildings.
• Ability to work under hot and cold conditions.
• Ability to work under conditions of moderate noise.

• Six months of consecutive experience in residential housing maintenance/property management.
• Minimum of 1 year of supervisory experience; 2+ years of supervisory experience, preferred
• Demonstrated knowledge on Microsoft Office programs such as Word, Excel and Outlook are essential.
• Two years of experience in the building trades plumbing, electrical, carpentry or appliance repair.)
• Excellent interpersonal skills, ability to work on a team.
• Capacity to work with a culturally diverse, low-income population.
• Ability to work independently and to follow instructions with minimal supervision.
• Knowledge of residential property management, building systems and housing quality standards.
• Demonstrated knowledge and understanding of budget management and facilities issues.
• Ability to operate hand and power tools.
• Ability to lift 75 pounds and climb ladders.
• Ability to order supplies and maintain workable inventories.
• TCAC experience required.

• Associate degree, certificate of completion from a trade school and/or one or more years of related experience and/or training or equivalent combination of education and experience.
• Certified HUD, Tax Credit Specialist, Low Income Tax Income (LIHTIC) designations and/or equivalents is a plus.
• Knowledge of Section 8 Housing Assistance Program practices and principles,
• Prior experience working in affordable housing, nonprofit residential property management.
• Property Management Software (Yardi, Boston Post, OneSite) knowledge a plus.
• Experience/Familiarity with the Tenderloin Neighborhood.
• Experience in conflict resolution, crisis intervention, resident relations
• Knowledge of substance abuse and homelessness issues.
• Excellent plumbing, electrical carpentry and painting skills.
• Knowledge of Cal/OSHA safety/code requirements.
• Certification in high rise and fire safety training.
• HVAC certification.
• Knowledge of lead paint/asbestos abatement training/certification.
• Proficiency in a language other than English (ex. Spanish, Chinese, Tagalog, etc.)
• Valid California drivers license and a motor vehicle report that matches TNDCs insurers minimum guidelines.