Job Details

Media Support Technician

  2026-01-05     Sutter Health     Emeryville,CA  
Description:

Media Production Specialist

This role uses white glove advanced technical knowledge and experience of media production, advanced audio-visual system solutions and provides high-level media and technical support to company personnel and senior executives. Responsible for advanced set up and operations, and maintaining audio and video equipment for events, meetings and large-scale productions. Use in depth knowledge in voice and data applications, managing and coordinating projects while simultaneously identifying, analyzing, and documenting problem resolutions. Collaborate with event coordinators and customers to understand their media needs and ensure seamless execution from start to finish. This position is customer-facing, including executive staff and uses strong attention to detail of media operations and delivering exceptional service and support.

Education: Equivalent experience will be accepted in lieu of the required degree or diploma.

  • Bachelor's Degree in Computer Science, Information Technology or related field.

Typical Experience:

  • 3 years recent relevant experience
  • Experience with Media Events preferred.
  • Knowledge of conference room technology, video conferencing systems preferred.

Skills and Knowledge:

  • Advanced organization skills and ability to prioritize multiple projects and objectives in a fast-paced environment.
  • Work independently and as part of a team.
  • Applies experience and skills to complete assigned work within own area of expertise.
  • Understands how the assigned duties relate to others in the team and how the team integrates with others in the job family.
  • Advanced knowledge of control systems for fixed room technology.
  • Handle multiple complex projects while interacting with a variety of technical personnel and departments.
  • Ability to drive and operate company vehicles with powered lift gates.
  • Proficient in operating corporate vehicles with the highest regard to safety and efficiency.
  • Able to load and secure equipment for travel.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Able to work in a fast-paced environment.
  • Available to travel to other cities; often includes overnight stay and accommodations.
  • Recognizes and solves typical problems that can occur in our own work area without supervisory approval: evaluates and selects solutions from established options.

Job Shift: Day/Evening

Schedule: Full Time

Shift Hours: 8

Days of the Week: Monday - Friday

Weekend Requirements: Occasionally

Benefits: Yes

Unions: No

Position Status: Non-Exempt

Weekly Hours: 40

Employee Status: Regular

Pay Range is $37.22 to $53.97 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.


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