Job Details

Receiver

The primary responsibilities of the Receiver position are to ensure the efficient flow, tracking, and accuracy of all deliveries and transfers entering and exiting the store.

Experience in retail or stocking is preferred, but not required. Hardware experience is a bonus. The candidate must be able to work effectively under pressure and with colleagues from diverse backgrounds. Candidates must be able to speak and write English proficiently.

*Note that this job requires some early mornings.

Major Responsibilities

• Unload and load trucks in a safe manner
• Receive and sort Ace order using the Ace sort process
• Operate a dolley and/or pallet jack safely and efficiently
• Separate Special Orders from delivery and process according to store policy
• Establish and maintain strict organization standards in the backroom
• Ensure all inbound merchandise is checked in per store procedures
• Maintain organized and accurate files for all paperwork related to the backroom
• Follow proper procedures for all inter-store transfers
• Process all damage claims according to store policy and maintain related paperwork
• Follow up on all damage claims and returns to the Retail Support Center promptly
• Answer customer service phone calls
• Maintain all backroom tools and supplies as necessary

Minimum Requirements

• Leadership/management skills
• Strong organizational skills
• Ability to communicate, relate well, and direct the work of others
• Ability to solve problems, work independently, and check accuracy
• Knowledge of retail computer systems, MS Word and Excel a plus.
• Ability and willingness to work flexible hours, including early mornings, evenings, weekends, and holidays to meet the needs of the business
• Must be able to lift 50 pounds frequently with or without accommodation.

Company Introduction

We are your locally owned and operated neighborhood Ace Hardware store. With six stores in the Bay Area, we are committed to being the most helpful hardware store in the communities we serve.