Job Details

Who We Are

We're an organization dedicated to helping working families access dependable benefits that strengthen their financial security. By partnering with respected unions, associations, and member-driven groups, we provide members with trustworthy support and guidance. Our promise is to deliver straightforward information, genuine care, and consistent service every time.

About the Position

This role offers a purposeful, long-term career—not just short-term work. You'll speak with members who have already asked for details about their benefits. Your responsibility is to walk them through what's available, clarify their questions, and ensure they feel confident and supported throughout the consultation.

Primary Duties

Lead virtual appointments through phone or video platforms


Clearly explain benefit programs in a friendly, professional manner


Conduct follow-ups, policy check-ins, and ongoing member support


Maintain accurate digital records and follow compliance guidelines


Build meaningful, trust-based relationships with the families you assist



What You Gain

Weekly compensation plus bonus opportunities (first-year average around $55,000)


A defined pathway for promotions and leadership development


A fully remote position with flexible scheduling


Extensive training, mentorship, and continuous skill development


Recognition programs, incentives, and optional travel opportunities



Ideal Candidates

Confident communicators who express themselves clearly


Comfortable using technology (Zoom, online documents, digital tools)


Driven, coachable individuals focused on personal and career growth


Independent self-starters who thrive in a work-from-home environment


High school diploma or equivalent required (post-secondary is an asset)


Must be legally permitted to work in Canada or the U.S.