Job Details

This company is hiring for this position at an upcoming hiring event at the Business and Career Center! In-person interviews! See our posting for details!

The Airport Lounge Attendant is responsible for delivering excellent customer service to lounge guests by maintaining a clean, welcoming, and well-stocked environment. This role supports daily lounge operations and ensures guests enjoy a comfortable and premium experience while traveling.

To apply please send a resume to ...@airist.net

Guest Service

• Greet guests warmly and verify lounge access eligibility
• Assist guests with inquiries and provide information about lounge amenities
• Handle guest concerns professionally and escalate issues to management when necessary

Lounge Presentation & Cleanliness

• Maintain cleanliness and organization of seating areas, restrooms, and service stations
• Ensure the lounge is well-stocked with food, beverages, and supplies
• Monitor lounge capacity and guest flow to maintain comfort and safety

Food & Beverage Support

• Set up, replenish, and monitor food and beverage offerings
• Follow food safety, hygiene, and sanitation standards at all times
• Clear used dishes and maintain service areas throughout the shift

Operational Support

• Follow airport security, safety, and company policies
• Assist with opening and closing procedures as assigned
• Communicate operational issues to the Lounge Manager or Supervisor

Qualifications & Experience:

• Previous customer service or hospitality experience preferred
• Strong interpersonal and communication skills
• Ability to work in a fast-paced, high-traffic environment

Skills & Attributes:

• Friendly, professional, and service-oriented demeanor
• Attention to detail and cleanliness
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays
• Team-oriented with a positive attitude

Preferred:

• Experience in airport, hotel, or food service environments
• Multilingual abilities