Job Details

Delivery Driver/Wellness Associate – Full Time (Market St)

3 weeks ago – Be among the first 25 applicants.

This range is provided by TerrAscend. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $21.00/hr

Founded in San Francisco in 2011, The Apothecarium began as a patient-focused medical dispensary and has grown into a trusted, award-winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey. We're known for our modern, welcoming spaces, emphasis on education, and unmatched customer service. Whether you're new to cannabis or a seasoned consumer, our highly trained cannabis associates are here to provide personalized, one‑on‑one consultations to help you find the products that best meet your needs.

We don't just sell cannabis — we create experiences that promote wellness, build trust, and enrich lives. Come see why so many patients and customers choose The Apothecarium as their go‑to destination for cannabis.

Wellness Associates/Delivery Drivers are responsible for executing that same high level of customer service and compassionate care outside our dispensary walls as our retail staff provide within our stores. Delivery Team Members must love navigating the busy streets of the Berkeley Area while representing The Apothecarium in a professional manner.

Essential Job Duties and Responsibilities

• Drive and deliver products from The Apothecarium to customers in the Bay Area
• Obey all local, state and federal traffic and driving laws
• Adhere to routing guidelines and parameters to deliver according to schedule and Bureau of Cannabis Control requirements
• Address and resolve customer complaints; explore service issues in an expedient manner
• Obtain payment for product by accepting cash or debit cards
• Assist in opening and closing delivery order processing areas daily
• Process, package and label orders for delivery
• Maintain delivery manifests and required Bureau of Cannabis Control documentation
• Provide excellent customer service
• Maintain accurate delivery documentation
• Assist with cleaning, maintenance, and upkeep of delivery dispatch location
• Maintain iOS devices and other necessary hardware
• Communicate professionally and regularly with dispatch location Team Members and Delivery Manager
• Facilitate communication to our delivery members via iOS devices
• Maintain strict confidentiality with customer information

Basic Qualifications

• Prior delivery experience (1 year)
• Prior customer service experience (1 year)
• Must be at least 21 years old
• Valid California Driver's License and clean driving record
• Working delivery automobile with insurance and valid registration
• Must be able to pass a criminal background check
• Must be authorized to live and work in the U.S.

Preferred Qualifications

• Previous delivery experience in SF highly desirable
• Experience working in the cannabis industry highly desirable
• Experience working in retail & customer service highly desirable
• Experience working in the health & wellness industry highly desirable

Perks Rolled Just for You (for Benefits-Eligible Roles)

• Comprehensive Health Coverage – Medical, dental, vision, and prescription plans available for employees and their dependents
• Mental Health & Wellness Support – Access to the AI‑powered Sabender platform, confidential counseling and life coaching through PAS, nutrition coaching, and discounts at Husk Fitness
• Flexible Paid Time Off (PTO) – Generous PTO to support work–life balance (availability may vary by state—ask your recruiter for details)
• Employee Assistance Program (EAP) – Free, confidential support for mental health, financial planning, legal matters, and more
• Paid Parental Leave – Dedicated time to rest, recharge, and care for your growing family
• 401(k) with Company Match – Save for the future with a 4% company match and immediate vesting
• Pet Insurance – Affordable coverage options to keep your pets healthy
• Employee Discounts – Exclusive savings at any of TerrAscend's 39+ dispensary locations
• Recognition Program – Earn points through peer‑to‑peer recognition and redeem for Amazon rewards or gift cards
• Disability & Life Insurance – Company‑paid protection for life's unexpected moments

Physical Requirements

• Stand constantly
• Walk frequently
• Reach and twist/turn with hands and arms
• Climb or balance and stoop, kneel, crouch or crawl
• Frequently lift and/or move up to 20 pounds
• Occasionally lift and/or move up to 50 pounds
• Vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus

Background Check Requirement

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.

EEO Statement

TerrAscend is an equal opportunity employer. Employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. We are committed to equal employment opportunities to all employees and applicants and prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, gender identity, or any other consideration protected by federal, state, or local laws.

Disclaimer

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

E-Verify

This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. We can only use E‑Verify once you have accepted a job offer and completed the Form I‑9.

AI & Recruitment Process

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

External Recruiting Agencies

TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend.

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Transportation, Logistics, Supply Chain and Storage

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