Job Details

At TI Communities, we are committed to creating vibrant and thriving communities that enhance the lives of our residents. We specialize in managing residential properties that provide exceptional living experiences. With a strong focus on quality, innovation, and sustainability, we strive to be a leader in the real estate industry.

As the Assistant Property Manager, you will play a crucial role in upholding our mission. You will be part of a dynamic team that strives for excellence. We value innovation, professionalism, and a strong commitment to resident satisfaction.

WHAT WE OFFER:

• Renewal bonus
• Leasing bonus
• Free medical
• Dental
• Vision
• 401k matching
• Paid time off
• Company paid holidays (including your birthday!)
• Volunteer time off (up to 16 hours)
• Housing discount (after 90 days)
• Pet insurance
• FSA
• HSA

HOW YOU WILL MAKE AN IMPACT

• Assist the Property Manager in all aspects of property management, including LIHTC recertification/requalification, apartment occupancy, leasing, rent collection, resident enrichment, and customer service.
• Ensure property is in compliance with all regulatory agreements, program guidelines, and company procedures.
• Assist with recertifications.
• Coordinate compliance inspections.
• Contribute to marketing and leasing efforts to attract prospective residents.
• Conduct property tours, highlighting the unique features and benefits of our communities.
• Assist in the screening and selection process of prospective residents.
• Ensure accurate and up-to-date records of apartment availability and occupancy rates.
• Manage the leasing process, including the preparation and execution of lease agreements.
• Provide exceptional customer service to prospective and current residents.
• Address inquiries and concerns promptly and professionally.
• Timely collection of rent payments from residents and maintenance of accurate records.
• File evictions when necessary.
• Collaborate with the Property Manager and the Impact Team to organize and coordinate community events and activities.
• Foster positive relationships with residents and address their concerns effectively.
• Coordinate maintenance requests and ensure prompt resolution.
• Stay informed about industry trends and best practices to continuously improve service delivery.

WHAT YOU NEED TO SUCCEED

• Previous experience in property management or customer service is strongly desired.
• LIHTC Certification or Specialization
• Strong interpersonal and communication skills, with the ability to build rapport with diverse individuals.
• Excellent organizational and time management abilities to handle multiple tasks effectively.
• Proficiency in property management software and the Microsoft Office suite.
• Knowledge of Fair Housing regulations and leasing practices is an advantage.
• Flexibility to work evenings and weekends, as required.

OUR CORE VALUES

Instill Hope

Expect Excellence

Inspire Service

Embody Integrity

Exude Joy

TI Communities is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.