Job Details

Consular Outsourcing BLS Services is a leading player in the visa outsourcing business working with multiple client governments across the US. This is an excellent opportunity for anyone looking to build a career in government to citizen services in San Francisco. In a nutshell, this is a front office Customer Service, Team Lead and administrative data entry position for someone with high attention to detail, accuracy and the ability to work in a fast-paced environment.

Positions available: Full Time

Number of Hires: 1

Job Title: - Submissions officer - Visa Application Services

Joining Date: Immediate

Wages: $22/hour

Office Hours: 8am - 4:30 pm | Mon - Friday

40 Hours Paid Sick Leave/Year, Fully Paid Health Insurance for FTE

*Must be authorized to work in the US - We don't sponsor visas.

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Job Responsibilities

• Client facing answering queries, advising applicants, managing disputes
• Customer Service attending phone calls/emails
• Collection of visa applications & document scrutiny for visa processing, attestation & legalization services
• Biometrics capture (Photo & Fingerprints)
• Doing reports and other responsibilities as assigned
• Data Entry with 100% Accuracy - complete the application life cycle in the system
• Provide applicants with information on all Value-added services
• Admin duties: photocopying/scanning/filing/inventory
• Complete the delivery of passport to applicant via courier or pick-up
• Other duties as assigned

Required Experience & Qualifications

• Excellent communication skills in English
• Other Languages a plus: Spanish, German, Hindi, Urdu, Russian, Mandarin
• Minimum Education: Bachelors or Associates Degree
• Computer savvy with working experience in Microsoft Office
• Hands?on experience in updating/creating reports
• High level of attention to detail under stringent timelines
• Flexible with work hours (Day shift only)
• Must be willing to produce an FBI background check report

Languages

• Spanish (Preferred)

Health insurance