Job Details

Description
Customer Care Specialist

Location: Brisbane, CA
Shift: 8:00 AM - 4:30 PM
Pay: $25-$26 per hour
Employment Type: Temp-to-Hire
About the Role

We are seeking a detail-oriented and proactive Customer Care Specialist to join our team. In this role, you will provide exceptional support to customers and internal stakeholders, ensuring service excellence and satisfaction. If you thrive in a fast-paced environment, we'd love to hear from you!
Key Responsibilities

• Respond to customer inquiries via phone, email, or chat.
• Resolve issues promptly and escalate when necessary.
• Accurately document customer interactions.
• Provide product/service guidance and support.
• Collaborate with internal teams to address complex concerns.
• Meet customer service quality and response-time standards.
• Log customer information into company systems.

• Competitive hourly pay: $25-$26/hr.
• Opportunity to work with a collaborative and supportive team.
• Growth potential within the logistics and supply chain industry.