Job Details

Security Guard

The Security Team is responsible for maintaining the physical security of the facility 24 hours a day, 7 days a week. We are currently seeking a professional and dependable individual to join our team on the swing shift, providing coverage during the late afternoon and evening hours. This role is essential in ensuring a safe, secure, and welcoming environment for both guests and employees during one of our busiest operational periods.

Essential Duties and Responsibilities:

• Continuously control building access, guarding against unauthorized entry and activities
• Monitor video surveillance system and oversee various computer-related tasks
• Regularly maintain various registers/security logs
• Regularly patrol facility by constant walking and climbing stairs
• Identify and correct safety/security issues while escalating issues as needed to General Manager and Assistant General Manager
• Provide excellent customer service experiences to enhance experience
• Ability to handle radios, speaking opening and professionally demonstrating strong verbal and interpersonal skills
• Follow safety and security policies, programs and procedures with the ability to manage high pressure situations
• Operate security gates, fire alarms and other life safety systems
• Work collaboratively with Oakland Emergency Services as needed

Shift Information:

Shift lengths vary depending on business needs and can be up to 8 hours any day and time of the week including weekends and holidays.

• Typical Shift: Day Shift 9:00 AM 5:00 PM and Swing Shift from 5:00 PM to 1:00 AM (schedule varies based on event needs)
• Availability Requirement: Must be available to work at least two-thirds of scheduled events each month, including weekends and select holidays

Minimum Qualifications:

• Must be 18 years or older
• Must be able to wear SSE assigned uniform during all shifts
• Ability to work various shifts, weekends, possibly holidays, and nights
• Prior security experience, preferred
• Valid California Guard Card, preferred
• Must clear background check with no felony convictions
• Must have the ability to deescalate situations

Physical Requirements:

• Ability to operate, transport, and manipulate certain equipment up to 15 pounds with or without accommodation.
• Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation.
• Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
• Must be able to go up and down stairs multiple times in a shift.
• Must have the ability to stand for long periods of time inside and outside.
• Extra points if you are Bilingual!

What We Offer:

• Competitive compensation
• 401K (pre-tax and Roth options)
• Complementary or discounted sports and event tickets
• 30% discount in the Sharks Pro Shop
• $200 Employee Referral bonus
• Food and beverage discounts when working
• Spot Pet Insurance
• Free Barracuda tickets
• Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)
• Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways, and free parking when working
• An inclusive culture that values diversity of background and a passion to improve our SSE's commitment to change with impact on our community and industry.

This position is not eligible for U.S. work authorization sponsorship.