Job Details

Service Technician I Dedicated

The Service Technician I Dedicated is responsible for providing basic technical support for the telecommunications systems through the assembly, installation, testing, and maintenance of the telecommunications systems, including its equipment and peripherals.

Essential Functions:

• Installs various types of low-voltage communications cable and wire, testing to ensure installation meets minimum transmission line standards and characteristics
• Installs and tests telecommunications terminal equipment and peripherals
• Responds to service requests as required
• Performs Move, Add and Change activities as required
• Participates in new installation and major upgrade activities
• Interprets and uses worksheets, service orders, blueprints, and other documentation to ensure proper installation of products
• Prepares and maintains installation records and documentation

Required Qualifications:

• Ability to respond effectively to common inquiries or complaints from clients
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to work long, irregular hours, and be able to return to work on an on-call basis

Desired/Preferred Qualifications:

• High school diploma or equivalent (GED); some college and telephony courses
• Experience installing telecommunications equipment

Pay Rate: $30.00 - $35.00/hour