Job Details

Job Title: Administrative Assistant I

Pay Range: $22.11/hr - $24.61/hr

Location: 201 Eddy, San Francisco, CA 94102

Schedule: Monday-Friday, 8:30am-5:00pm, 100% onsite

Under the direct supervision of the Chief of Staff, the Administrative Assistant I is responsible for serving as the main receptionist for TNDC's administrative central offices, and for providing general administrative support to the Operations and Human Resources Department.

Essential Duties

• Serve as the primary receptionist for TNDC's central offices, providing a welcoming and professional first point of contact for all visitors and callers.
• Respond promptly and courteously to in-person, phone, and email inquiries from tenants, housing applicants, job applicants, vendors, and community members.
• Support the day-to-day operations of TNDC's central offices, including maintaining office equipment, ordering and organizing supplies, and ensuring a clean and efficient work environment.
• Manage incoming and outgoing mail and deliveries, ensuring timely distribution to appropriate departments or staff.
• Coordinate with the Administrative Specialist, central office custodian, and external janitorial vendors to maintain consistent, high-quality cleaning and facility standards.
• Serve as the main point of contact for TNDC's primary phone line and public-facing email account, ensuring messages are routed to the appropriate staff or department in a timely manner.
• Process staff business card orders and maintain accurate records of distribution.
• Assist in the distribution and tracking of TNDC-issued mobile devices and related equipment.
• Provide logistical and administrative support for special events, meetings, and mass mailings.
• Assist the Administrative Specialist with planning and coordinating TNDC's monthly staff luncheon.
• Order and maintain supplies and office equipment for multiple office locations as needed.
• Manage distribution of key fobs for new hires and current staff and assist with quarterly audits of fobs and alarm codes.
• Maintain and regularly update TNDC's central office staff directory to ensure accuracy.
• Perform other administrative and operational support duties as assigned.

Qualifications

Required Skills

• Excellent organizational, interpersonal, communication, and writing skills.
• Strong ability to prioritize tasks and manage multiple projects simultaneously.
• Flexibility and adaptability to meet evolving deadlines and work requirements.
• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, SharePoint), Microsoft Teams, and Zoom.
• Demonstrated ability to work independently and as part of a team and follow instructions with minimal supervision.
• Good written and verbal communication skills.
• High attention to detail and commitment to accuracy and quality.

Physical Requirements

• Ability to sit for an extended period.
• Manual dexterity: using a keyboard, mouse, phone, copier, and other office equipment efficiently.
• Occasional standing, walking, or bending to include filing documents, retrieving office supplies, attending meetings.
• Ability to lift or carry up to 20 lbs.

Environmental Adaptability

• Ability to work in an office environment.

Minimum Qualifications

• High School diploma or equivalent (GED)
• At least one year of clerical, administrative, or office support experience in a customer-facing role
• Ability to communicate with diverse tenants and staff population

Preferred Qualifications

• Associate's degree or some college coursework in business administration, office management, or a related field
• Experience with office equipment (printers, copiers, scanners)

Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer.

In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.