Job Details

Do you want to be a part of something new? A housing project that will change lives? 1633 Valencia is looking for Desk Clerk.
This community will have unique services with trauma informed services. This includes: On-Site resident services, Health and Wellness Workshops, Financial Stability Workshops, A supportive services suite, and on-site food pantry. In addition to the unique services offered, the community will also have a community room, planned resident events, free bike storage room, 24th St. BART transit access, and walk-ability to stores, retail, and main transit lines. At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.
We encourage candidates with lived experience to apply. This is an on-site position.
Schedule: Day shift (7:00 am - 3:00 pm)
Pay: $20.00 - 22.00/hour
Benefits:
* Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
* 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
* 403b + match
* Early close Fridays (3 paid hours each Friday)
* Early close prior to a holiday (3 paid hours)
* Paid Time off between Christmas and New Year's Holiday
* Paid Volunteer Time
* Paid Parental Leave and Care Giver Leave
* Paid Life Insurance
* Free Employee Assistance Plan
* Free Basic Dental
* Pet Insurance options
Duties:
* Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
* Convey accurate information to the appropriate authorities, as necessary.
* Answer telephones and take accurate messages.
* Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
* Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).
Preferred Qualifications
* High school diploma or equivalent
* General office experience.
This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.