Duration: 26 weeks contract
Shift: Day 5x8-Hour (08:00 - 17:00)
Description:
Under the supervision of the department supervisor, this position provides comprehensive clerical and administrative support in a high-volume medical imaging center. The role is responsible for ensuring smooth patient flow, maintaining accurate records, and delivering exceptional customer service to patients, physicians, and staff.
Key Responsibilities
• Provide front-desk reception and clerical support, including answering phones, scheduling appointments, and greeting patients in a professional and courteous manner.
• Register patients, verify insurance eligibility and benefits, process authorizations, and inform patients of financial responsibility.
• Request prior imaging studies from referring physicians and other medical facilities; process requests for records, reports, and imaging CDs.
• Coordinate and schedule imaging procedures across modalities such as ultrasound, mammography, x-ray, and bone densitometry.
• Support technologists, physicians, and supervisors by managing data entry, compiling reports, and assisting with daily departmental operations.
• Handle patient concerns promptly and refer significant issues to the supervisor as needed.
• Maintain accurate filing systems, manage correspondence, and ensure confidentiality of all patient information.
• Participate in departmental quality improvement, compliance, and staff development initiatives.
• Maintain a clean and organized workspace and waiting area.
Education
High School Diploma or equivalent required. Equivalent experience may be accepted in lieu of a diploma.
Experience
• Minimum of 6 months of work experience in a radiology department required.
• Two (2) years of experience as a medical receptionist, preferably in a radiology or imaging environment, preferred.
Skills and Qualifications
• Working knowledge of medical office procedures and medical terminology preferred.
• Proficient with basic computer and keyboarding skills.
• Strong verbal and written communication abilities.
• Excellent customer service and interpersonal skills.
• High attention to detail and accuracy.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong teamwork and problem-solving skills.
• Ability to read and interpret written instructions, perform basic math calculations, and follow standardized procedures.
Additional Information
This job description outlines the primary responsibilities and qualifications for this position but is not exhaustive. Management reserves the right to revise duties or assign additional tasks based on operational needs, emergencies, or workload changes.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Kritika Anant
...@ustechsolutionsinc.com
25-53043