Job Details

Unarmed Security Guard

Job Location: 555 Battery Street, Suite 121, San Francisco, CA 94111. Job Type: Full Time.

Requirements:

• The candidate shall have a High School Diploma or GED.
• The candidate shall have a Clean Criminal Record. A thorough background check will be conducted, and a clean criminal record is essential. Certain felonies or significant misdemeanors will disqualify an applicant.
• The candidate must comply with California security personnel laws: Laws and Regulations Bureau of Security and Investigative Services.
• The candidate shall be familiar with Computerized Tracking System Operations: Proficiency in operating computerized tracking systems (e.g., Tracktik or similar NPS COR approved system) for logging patrols.
• The candidate shall be familiar with Two-Way Radio Operations: Ability to carry, operate, and troubleshoot an NPS-supplied two-way radio for continuous communication with the NPS communication center.
• The candidate shall have Basic Computer Proficiency: For logging reports and potentially other digital communications.

Duties:

Security Patrols: Conduct regular, uniformed security patrols of the Hyde Street Pier, its buildings, and historic ships.

Patrol Logging: Operate a computerized tracking system (e.g., Tracktik) to record patrols at 26 synchronized locations within Hyde Street Pier.

Vary Patrols: Ensure patrol times vary to avoid predictable intervals, maintaining a minimum of a two-hour gap between patrols.

Site Presence: Remain on duty at the assigned site throughout the shift.

Relief Management: Only leave the site if a qualified replacement (another contractor security officer or an on-duty park ranger) provides relief.

Radio Operation: Carry and operate an NPS-supplied two-way radio for communication.

Radio Maintenance Reporting: Note any inoperable radios in the log for repair or replacement and obtain a temporary replacement from the Park COR.

Communication Center Notification: Notify the National Park Service (NPS) communication center via radio prior to and after each patrol, and during any unusual or emergency situations.

Intruder Response (Non-Confrontational):

• If suspicious behavior or activity is observed, immediately contact the NPS communication center and report the intrusion (location, description of individuals).
• Stay out of sight, if possible, until assistance arrives.
• Do not approach intruders.
• Call the NPS communication center before investigating suspected intrusions or dockings.

Docking Attempt Response:

• Use a high-candle powered beam light to ward off boats attempting to land on premises.
• May use a bullhorn to advise vessels to steer clear.
• If a vessel closes to voice range, advise it to steer clear or that the US Coast Guard and United States Park Police will be notified.
• If a vessel continues to attempt docking, immediately notify the NPS communication center via radio, providing vessel type, hull number (if possible), location, and number of people.
• Do not confront intruders once a vessel docks; maintain visual contact and relay observations while awaiting assistance.