Job Details

Account Supervisor, Technology

We are an award‑winning communications agency with a record of delivering results for enterprise technology companies.

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.

We're a team of 100+ dedicated professionals with backgrounds in journalism, digital media, creative strategy, management consulting, and integrated communications marketing. We help our clients build their brands and achieve their business goals while navigating shifting media and industry environments.

We are looking for an Account Supervisor to support two of our largest enterprise technology clients. This is an exciting opportunity to join a growing team and drive highly impactful communications.

Responsibilities

• Serve as the day‑to‑day client lead for key workstreams, managing ongoing communications, ensuring strong client service, and overseeing delivery of high‑quality work.
• Lead internal account teams across projects by establishing clear roles, timelines, priorities, and workflow management.
• Monitor and flag client, competitor, and industry coverage, develop media coverage reports, and track major media moves.
• Provide strategic counsel on media strategy, narrative development, industry issues, and emerging technology trends such as AI, cloud, cybersecurity, and digital transformation.
• Support executive communications programs by developing leadership narratives, messaging platforms, and thought leadership content for senior executives.
• Oversee the development of briefing materials for executive interviews, including schedules, messaging, and reporter backgrounds.
• Research, write, edit, and review press materials such as press releases, pitches, briefing documents, fact sheets, contributed articles, and client correspondence.
• Cultivate and leverage media relationships while guiding and supporting proactive outreach by the broader team.
• Manage and mentor junior team members through clear direction, feedback, and professional development.
• Participate in team‑wide and client‑facing brainstorms on announcement planning, media strategy, and message development.
• Maintain a strong understanding of key client information—including business strategy, industry context, products, and competitive landscape—to inform program recommendations.
• Advise clients on emerging industry trends and proactively recommend narrative pivots or media opportunities.

Great Fit

• Strong organizational, written, and verbal communication skills.
• Thrives in a fast‑paced, flexible environment and can manage multiple workstreams with a sense of urgency.
• Works effectively both independently and collaboratively and enjoys mentoring team members.
• Eager to take on greater ownership in client leadership and team management.
• Excel at building and nurturing media relationships and crafting compelling story angles.
• Passionate about emerging technologies—especially AI—and how they shape the media landscape.
• Understands the evolving media relations ecosystem, including digital, social, Substack, newsletters, and research platforms, and knows how to leverage them effectively.
• Enjoys working on global business and collaborating across regions.
• Brings experience in executive communications and is confident advising senior leaders on messaging, thought leadership, and public positioning.

Basic Qualifications

• 4+ years of experience in Communications, PR, Marketing, Journalism, or related fields, ideally supporting enterprise technology clients.
• A bachelor's degree or equivalent work experience.
• Demonstrated understanding of the enterprise technology and AI industry and principles of integrated communications marketing.

Preferred Qualifications

• Highly curious about technology, news, and people.
• A team player – collaborative and participatory with a diverse cross‑section of stakeholders and clients.
• Strong interpersonal, organizational, and written and oral communication skills.
• Knowledge of tech industry landscape and top tech journalists, outlets, influencers.
• Ability to use social media platforms for story mining and industry trend spotting.
• Ability to adapt to new conditions, deadlines, and assignments.
• Strong work ethic and follow‑through, and the desire to provide high‑quality work to clients and teams.
• Pragmatic attitude with problem‑solving capabilities, with confidence to proactively share your ideas.
• Solid knowledge of the MS Office suite.
• Comfortable with using AI tools like ChatGPT to enhance content development, research, and workflow efficiency; comfortable exploring emerging technologies to uplevel work and drive smarter results.
• Strong grasp of the AI and enterprise software landscape, with the ability to translate technical concepts into compelling communications.
• Demonstrated ability to work under tight deadlines while maintaining quality and accuracy.

$68,000 - $96,000 a year

Pay is based on several factors including education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, and business or organizational needs. The range listed is one component of our total compensation package, which may include annual bonuses, a Paid Time Off policy, and region‑specific benefits.

Benefits include medical and dental insurance, vision, 401(k), life insurance, disability insurance, paid time off, travel assistance, and wellness programing.

We are an equal opportunity employer and are proud to believe in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.

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