Job Details

Divisional Account Manager-Technology, Media, and Telecom

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About The Role:

Grade Level (for internal use): 12

The Account Manager role serves as the primary commercial lead for an assigned portfolio of clients. They are focused on driving net revenue growth by fostering strong client relationships and delivering comprehensive solutions across the full MI product suite.

The Team: Our Technology, Media, and Telecom Account Management team brings together diverse expertise from across S&P Global and the legacy IHS organization, creating a dynamic collaborative environment during this exciting revenue transformation period.

Responsibilities And Impact:

• The AM is the central point of contact, responsible for collaborating across internal functions to deliver a cohesive customer experience.
• Deeply understand client business strategies and market demands, providing client insights and identifying opportunities for growth and retention.

Planning And Execution:

• Serve as the primary point of contact for clients within a book of business.
• Holistic understanding of the account including business objectives, budget cycles, organizational structure, critical needs, and ongoing opportunities.
• Build multi-threaded relationships across client stakeholders and workflows, serving as a trusted advisor.
• Develop and execute on account growth plans in partnership with Sales Specialists and Business Partners.

Renewal Strategy, Proposal & Negotiation:

• Account Analysis to prepare for renewal discussions.
• Lead renewal and expansion negotiations.
• Work with legal/procurement to finalize contracts and pricing changes.
• Identify and mitigate account risks.

Client Engagement & Coverage:

• Understand account health and introduce internal resources as needed.
• Build industry knowledge and expertise to advise clients on best practices.
• Establish key relationships and champions within accounts.
• Promote adoption of new offerings, capabilities, or modules.
• Be the voice of the client internally.

Cross Functional Coordination:

• Coordinate resources to develop comprehensive solutions to meet client needs.
• Collaborate with Sales Specialists, Business and Implementation teams to involve the right resources, making warm introductions as needed.
• Provide client feedback to inform product roadmap and service improvements.
• Ensure alignment with CCO Strategy for key accounts.

Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $102,387 to $141,583. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses, and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

What We Are Looking For:

• Bachelor's degree in Business, Finance, Economics, or related field from an accredited institution.
• 10+ years of experience in relationship management, account management, or client-facing roles within B2B environments.
• Proven track record of managing complex client relationships and driving revenue growth.
• Strong communication and presentation skills with ability to engage C-level executives and senior stakeholders.
• Experience with CRM platforms such as Salesforce.
• Analytical mindset with ability to interpret data and translate insights into actionable client strategies.

Right To Work Requirements: This role is limited to persons with indefinite right to work in the United States.

Return To Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

Job ID: 322979

Posted On: 2025-11-28

Location: San Francisco, California, United States

Seniority level: Not Applicable

Employment type: Full-time