Job Details

Department: Operations
Location: San Francisco University High School - California Campus Building
Position Type: Full-Time, On-Site

Position Summary

San Francisco University High School (UHS) is seeking a welcoming, organized, and service-oriented Front Desk Receptionist to serve as the first point of contact for students, families, faculty, staff, and visitors. The Front Desk Receptionist is responsible for creating a warm and professional front-office experience while supporting daily campus operations, communication, and administrative needs. This role plays an essential part in maintaining a safe, efficient, and engaging school environment.

Requirements

Key Responsibilities

Front Desk & Visitor Management:

• Greet, welcome, and assist students, parents, faculty, staff, and visitors in a courteous and professional manner.
• Manage visitor check-in procedures, issue visitor badges, and follow school safety and security protocols.
• Answer, screen, and route phone calls; respond to general email inquiries.
• Provide accurate information about school programs, schedules, and campus logistics.
• Support other duties as assigned by your supervisor.

Administrative Support:

• Maintain the front desk area, ensuring it is clean, organized, and stocked with necessary materials.
• Assist with incoming and outgoing mail, package delivery coordination, and internal distribution.
• Support data entry, record-keeping, and filing tasks as directed by the Operations team.
  Assist with scheduling appointments, reserving meeting spaces, and coordinating campus activities or events.
• Collaborate with the Operations Department on daily building operations, maintenance requests, and facility coordination.
• Help monitor student traffic and campus safety procedures around the main entry area.
• Provide logistical support during school events, meetings, and community programs held on campus.

Communication & School Support:

• Serve as a liaison between students, families, faculty, and administration to ensure timely communication.
• Relay important announcements, coordinate urgent messages, and follow communication protocols.
• Support attendance processes as needed, including monitoring tardies, sign-ins/outs, and notifying relevant staff.

Qualifications

Required:

• High school diploma or equivalent.
• 1-2 years of experience in customer service, front desk, administrative support, or a related role.
• Strong interpersonal and communication skills; ability to maintain professionalism with diverse audiences.
• Proficiency with basic office software (Google Workspace, Microsoft Office, or similar platforms).
• Ability to multitask, stay organized, and work in a fast-paced school environment.

Preferred:

• Experience in a school or educational setting.
• Familiarity with school administrative systems or visitor management software.
• Demonstrated commitment to supporting a diverse and inclusive school community.

Attributes for Success:

• Friendly, welcoming, and student-centered demeanor.
• Strong attention to detail and follow-through.
• Ability to remain calm and flexible when responding to changing needs.
• Discretion and respect for confidentiality, especially concerning student information.
• Team-oriented mindset with a willingness to support colleagues and school operations.

Work Environment & Physical Requirements:

• This is an on-site role, Monday-Friday, aligned with the school's operating hours.
• Requires sitting or standing at the front desk for extended periods.
• Occasional lifting of up to 20 lbs (packages, supplies, event materials).

Application Process:

Interested candidates should submit a cover letter and resume outlining their qualifications, experience, and interest in the position. Applications will be reviewed on a rolling basis until the position is filled. Selected candidates will be contacted for an initial screening, which may be conducted virtually. Finalists will be invited to an in-person interview and campus tour. References will be requested at a later stage in the process.

Non-Discrimination:

UHS values diversity and seeks talented students, faculty, and staff from different backgrounds. All employment decisions are made without regard to unlawful considerations of race, color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), gender, sexual orientation, gender identity or expression, marital status, religion, national origin, ancestry, ethnicity, creed, age, mental or physical disability, medical condition, genetic information, military or veteran status, or any other basis prohibited by federal, state, or local law.

Salary Description

$30 - $36/hr DOE