Job Details

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This range is provided by Walgreens. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$21.00/hr - $24.00/hr

• Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.
• Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing.
• Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.
• In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.

• Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.

• Executes and coaches team members on warehouse and vendor inventory management processes including creating, reviewing, and receiving orders.
• Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.
• Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product.
• Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/scan outs returns on all subscribed departments including vendor/DSD departments and pharmacy scan outs.
• Under the supervision of the pharmacist-in-charge, completes pharmacy inventory activities including recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/prescription claims.
• Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and timely completion of any additional regulatory pricing tasks.
• Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.
• Ensures all designated pull & quarantine item on-hands are updated and placed in the designated holding area.
• Maintains accurate inventory counts and the accuracy of on-hand quantities in all areas including basic departments, stockroom, and overstock locations.
• Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts.
• Ensures the store complies with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Assists in maintaining inventory records, including receiving and posting of all products received at the store in all inventory systems. Organizes files and retains invoices/receipts/return authorizations necessary for all inventory activities.
• Helps prepare for physical inventory and supports inventory day activities, including preparing the sales floor, stockroom, and pharmacy for inventory and auditing the third-party team on the day of inventory.
• Supports keeping all counters and shelves clean and well merchandised. Knowledgeable of all store systems and equipment.
• Assists and coaches store team on package delivery activities, including scanning in and out of packages, completing all daily inventory functions and package returns. Supports execution of Pickup Program.
• In designated stores, when serving as the leader on duty, responsible for registering all related sales on the assigned POS, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for POS.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes any additional activities and other tasks as assigned.

• Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.
• Obtains and maintains a valid pharmacy license/certification as required by the state.

• Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management.

• Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Must have a willingness to work a flexible schedule, including evening and weekend hours.
• Achieving expectations rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
• Demonstrated attention to detail and ability to multi task and manage execution.
• Experience in identifying operational issues and recommending and implementing strategies to resolve problems.

• Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prefer to have prior work experience with Walgreens, with an evaluation on file.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please visit the Walgreens benefits page. Salary Range: $21 - $24 / Hourly

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Management and Manufacturing

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