Job Details

• Posted 2 years ago
• Department: Front End/Customer Service
• FLSA Status: Non-Exempt
• Salary / Pay Rate: $19.00 - $23.00 /hr
• Reports To: Customer Service Manager/Store Manager

POSITION SUMMARY

The Data Entry/Customer Service Associate is responsible for various tasks within the Data Entry Department, including entering purchase orders, forwarding them to suppliers, and reconciling confirmations. The role involves communicating with warehouse staff about shipments, resolving purchase order discrepancies, answering phones, assisting with customer service, and performing other office duties. The associate will also be responsible for loss prevention, fronting and facing displays, maintaining a clean department, and providing knowledgeable and courteous responses to customers.

We offer a competitive compensation package, including health, dental, and life insurance, a 401(k) plan with matching, paid vacation and sick leave, six paid holidays, and an employee discount.

*Work-life balance: our store closes at 6 pm and is closed on most major holidays.

*Monthly and annual bonuses are available for outstanding employees.

*Employees with perfect attendance receive an annual bonus with three days of pay.

*We promote from within and offer many opportunities for career growth.

*We are a locally owned family business with a convenient location and free parking for employees.

*Join a talented and supportive team.

*Enjoy employee discounts on all items sold.

QUALIFICATIONS

Required:

• Ability to multitask efficiently while maintaining speed and accuracy.
• Must pass a pre-employment drug test and background check.

Preferred:

• Experience in a fast-paced hardware or retail environment.
• Enjoy helping customers and ensuring customer satisfaction with an energetic, friendly, and positive attitude.
• Knowledge and experience in hardware and building materials.