Job Details

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a part-time or full-time opening in our Burlingame, CA office. Our position is for 10-20 hours per week at $25 per hour.

Job Responsibilities

• Preparing for daily client visits
• Prepping clothing to be delivered
• Locating necessary client information (A/R balances, sales sheet)
• Updating sales materials regarding fabrics/options
• Coordinating and maintaining all client orders/files
• Communicating with clients:
• Setting up appointments
• Providing status of orders
• Scheduling deliveries
• Sending reminders
• Supporting the sales efforts of the sales professional by:
• Communicating regularly with the sales professional and other members of the store team
• Meeting with the sales professional to set goals
• Managing daily calendar
• Organizing inventory
  
• Pursuing efficiencies for processes and communication
• Picking up and delivering client items as needed
• Prospecting new clients using internet and social media applications
• Entering referrals into proprietary system
• Sending introductory and promotional messages
• Creating call lists/hot lists
• Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
• Maintaining a professional image to interface with corporate clients

Requirements

• Confident, independent worker
• Strong communication skills (verbal, written, listening)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social Media savvy (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
• Possess basic accounting skills (such as balancing accounts)
• Enjoy being flexible and multitasking
• Motivated to tackle challenges
• Yearn to work in a fast-paced team environment
• Able to bend and lift up to 20 lbs.
• Valid drivers license required (Exception: larger metropolitan areas)
• Two years' office-related experience is preferred.
• Experience with a sales-oriented environment is a plus!