Job Details

Key Account Manager (Semiconductor) - Bay Area, CA

Join to apply for the Key Account Manager (Semiconductor) - Bay Area, CA role at Festo USA

Our curiosity has made us a driving force in automation technology for decades. Today, we have more than 20,000 employees all over the world working towards our vision of inspiring customers with intelligent and intuitive industrial automation solutions.

We want to keep the world moving, so we're looking for inventive talents and team players – in other words, colleagues who can make a real contribution. We look forward to receiving your application and getting to know you better! Founded in 1925, Festo Corporation is the leading worldwide supplier of automation technology and the performance leader in industrial training and education programs. For many years Festo has been providing impetus for factory automation and offers a wide product and service portfolio – from individual components to complex customized solutions and system. As a family‑owned company, we act from a holistic perspective. We take responsibility for our actions globally and locally, we want to contribute to the quality of life and conservation of resources where we operate with new technologies, knowledge and education.

Summary: Plan, manage, improve and control sales activities for national key accounts/complex customer relationships and corresponding networks by means of team selling in own area of responsibility in order to maximize Festo share at the key account.

Key Accountabilities

• Develop and implement account management strategies for key accounts.
• Build and maintain strong relationships with key decision‑makers and stakeholders at major accounts.
• Understand customer needs and provide tailored solutions to enhance satisfaction and loyalty.
• Collaborate with internal teams to ensure alignment on product offerings and service delivery.
• Negotiate contracts and pricing agreements to maximize profitability while meeting customer requirements.
• Develop a mid‑ and long‑term strategy for key accounts, including standardization of technology and product development.
• Achieve agreed‑upon sales targets (budget, etc.) for dedicated key account(s).
• Monitor turnover development and implement corrective actions, if required.
• Conduct regular business reviews with key accounts to assess performance and identify growth opportunities.
• Negotiate local contracts and prepare and implement international contracts.
• Manage and support international projects with this key account.
• Ensure maximum cooperation with all departments, nationally and internationally.
• Stay informed about industry trends, competitor activities, and market conditions affecting key accounts.
• Prepare and present reports on account status, sales forecasts, and strategic initiatives to senior management.
• Maintain relevant tools such as Mosaic, Share Points, and project databases.
• Drive customer‑specific marketing activities and multi‑level customer relationship management.

Knowledge, Skills, and Experience

• At least 5 years of relevant professional experience.
• University degree in engineering, business studies, or electrical engineering (advantageous).
• Postgraduate study in Technical Business or Business Administration is a plus.
• Technical knowledge of relevant products, customers, and industry segments.
• Business knowledge and management proficiency.
• Proficiency with MS Office, CRM tools, and SAP.
• Excellent communication, negotiation, and complex B2B sales skills.
• Experience in project management methods and industrial B2B sales is advantageous.
• Knowledge of Festo as a company.

The salary range for this position is $140,000–$180,000.

Benefits

Festo Corporation offers a robust benefits package designed to help employees and their dependents stay healthy, feel secure, and maintain a work/life balance. The package includes medical, dental, vision, flexible spending programs, short‑term and long‑term disability, 401(k), pet insurance, paid holidays, paid time off, educational assistance, and many more benefits.

Festo is an equal opportunity employer. We believe that the best way to attract and retain a diverse workforce is to encourage a culture of inclusion within our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Customer Service and Sales
• Motor Vehicle Manufacturing (Industry)