Job Details

Job Summary:This position is responsible for supporting and coordinating the administrative activities of the nursing unit. May be assigned to cover multiple units.Essential Responsibilities:* Processes transfers and discharges using the Admit-Discharge-Transfer (ADT) system in the electronic medical record.* Answers and appropriately routes internal and external telephone calls.* Orders materials and supplies for the unit, and collects equipment and medication from the dumb waiter system.* Answers call system from nurses station; follows up with patient and/or family as appropriate.* Makes follow-up appointments for patients as necessary.* In conjunction with Discharge Coordinator, organizes transfers to skilled nursing facilities, including printing relevant sections of the patient chart.* Prepares discharge packets and other documents for patients (including maternal/baby).* Maintains the units business equipment, including maintaining appropriately charged wireless carts.* Arranges for special maintenance or repair of the units business equipment.* Updates the units white board (this function may be eliminated).* Maintains the Minimum Record.* Assists unit personnel in the use of the electronic medical record and other systems; may act as the unit resource for computer-related issues.* Acts as greeter for the unit, greeting new patients and their families.* Coordinates discharge times, contacts family members with discharge information, and otherwise facilitates a timely discharge when the patient is ready.* Initiates units downtime procedures when necessary.* Communicates with other units/departments.* May support Environmental Services in the data entry into the ADT system the status of clean and dirty beds.* May help to facilitate co-pay collections by communicating with the Admitting office when family members are present on the unit, relaying information to Admitting or to the patient/family, etc.* Assists with other unit duties such as collecting meal trays, taking STAT specimens to the lab, etc.* Performs other related duties as assigned.Basic Qualifications:Experience* N/AEducation* High School Diploma/GED.License, Certification, Registration* N/AAdditional Requirements:* Working knowledge of PCs and the ability to navigate in a Windows environment utilizing a mouse.* Basic knowledge of office equipment (fax machine, copy machine, scanner).* Typing 25 wpm.* Ability to read and comprehend complex instructions, correspondence, and medical record documents in English.* Ability to write simple correspondence using email.* Working knowledge of computer applications to include Windows 95/97, 2000 or Windows NT is required.* Must be willing to work in a Labor Management Partnership environment.* Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.Preferred Qualifications:* Medical Terminology Certificate Preferred