Job Details

Job Summary

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. The Onboarding Specialist is responsible for supporting and monitoring the post‑hire clearance process for all operational Swissport new hires while ensuring regulatory compliance. This position will directly partner with the Talent Preboarding Lead for their assigned station to meet recruiting objectives in a timely manner. The ideal candidate is a well‑organized team player who can thrive in a fast‑paced, high‑volume, regulated work environment, while driving an industry‑best candidate experience. The expected pay rate is $24.00/hourly. Full‑time employees are offered a range of health and wellness benefits as well as a 401(k) with company match, paid vacation time, sick time, and company paid holidays.

Activities

• Support the candidate onboarding process from offer acceptance to start of training.
• Partner with HR on candidate onboarding processes via iCIMS, including pre‑employment background checks, drug screenings, airport authority and badging forms, FAA regulatory, and state tax forms.
• Guide candidates through the onboarding process with clear, concise communication and instruction; attend to barriers and uphold the service standards of the organization.
• Monitor candidate onboarding tasks in iCIMS to ensure the timely completion of assigned tasks.
• Engage with candidates via phone, email, and text to follow up on pending items and provide guidance and support.
• Collaborate with the Talent Acquisition, Human Resources, and Training teams to resolve challenges and continuously improve onboarding processes.
• Maintain confidentiality and diligently protect the personal information of candidates and team members.
• Ensure compliance with federal, state, and local regulations.
• May perform other responsibilities as assigned. Duties may change when circumstances dictate (e.g., emergencies, rush jobs, or technical developments).

Profile

• 1‑3 years of previous HR, onboarding, operations, or regulatory compliance experience preferred.
• Experience working in a role monitoring a process or workflow.
• Excellent written, verbal, and listening communication skills; able to communicate effectively in‑person and via written correspondence.
• Ability to engage all candidates with the highest standards of personal, professional, and ethical conduct.
• Microsoft Office skills, including Outlook, Word, Excel, and PowerPoint.
• Comfortable performing repetitive tasks.
• Ability to manage candidates at different phases of the onboarding process, with many having different hiring requirements.
• Technical acumen and comfort working with dashboards, widgets, and multiple systems daily.
• Detail oriented, self‑motivated, proactive, strong organizational skills and ability to prioritize.
• Proficiency in Microsoft Office (Teams, Word, Excel, Outlook, PowerPoint, etc.).
• Works well under pressure and adapts to short deadlines and tight turnaround situations.

What We Offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Human Resources

Industries: Airlines and Aviation

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