Job Details

Talent Development Program Coordinator

Company: EAH Housing

Location: San Rafael, CA (Hybrid – 3 days onsite / 2 days remote)

Job Type: Full-time

Salary: $28.00 – $45.00 per hour (DOE)

Position Overview

Under general supervision and acting on own initiative, performs a key role in supporting the Talent Development function by coordinating and executing training logistics, administering the Learning Management System (LMS), and ensuring a smooth and professional experience for learners across the organization. Requires strong organizational skills, attention to detail, and the ability to build collaborative relationships with staff, vendors, and partners.

Responsibilities

• Talent Development Operations and Logistics
  • Coordinates the logistics of employee onboarding, on‑site and virtual training, employee engagement, wellness, and performance management sessions, including room scheduling, event setup and cleanup, ordering food and materials, and preparing sign‑in sheets and name tags.
  • Ensures all training sessions and events run smoothly by supporting instructors and participants before, during, and after each session.
  • Maintains inventories of materials and orders supplies as needed.
  • Assists with the performance management and succession planning processes, ensuring timely completion of annual and mid‑year performance reviews.
  • Ensures performance and succession data is accurately captured in the performance management systems.
• Learning Management System (LMS) Administration
  • Maintains accurate records in the LMS, including course enrollment, completion data, and training paths.
  • Registers employees for learning events, enrolls them in courses, and assigns learning tracks based on role and/or development needs.
  • Monitors LMS functionality and supports user questions or issues related to system navigation.
• Employee Onboarding and Engagement
  • Supports the onboarding process for new hires by enrolling them in required courses, tracking completion, and managing surveys.
  • Collaborates with HR and departments to ensure onboarding materials and timelines are current.
  • Assists with the rollout and reporting of employee satisfaction and pulse surveys.
  • Creates regular opportunities for social connections through employee group activities and events designed to increase engagement and satisfaction at Corporate and satellite offices.
• Communication and Marketing
  • Manages the internal marketing of learning programs to increase participation and visibility.
  • Drafts and distributes communications promoting upcoming learning events.
  • Maintains training calendars and supports the creation of training materials and job aids.
  • Tracks participation in mandatory and elective training programs, including continuing education and certifications.
  • Generates and distributes monthly and ad‑hoc reports on training completion, attendance, and evaluations.
  • Ensures training documentation meets compliance requirements and industry standards.
  • Coordinates with external training vendors to ensure seamless delivery of sessions (both in‑person and virtual).
  • Supports the technical production of webinars or distance learning events using various online platforms.
  • Provides basic troubleshooting and support for instructors and participants during virtual sessions.
  • Responds to Talent Development‑related inquiries via phone, email, and UKG People Assist with professionalism and accuracy.
  • Assists with special projects and department‑wide initiatives as needed, including regional summer events.
  • Supports a culture of continuous learning and professional growth across the organization.
  • Actively participates in safety program and maintains regular and predictable attendance.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2 years' experience in training, HR, or L&D role.

Desirable Qualifications

• Bachelor's degree in Human Resources Management or related field.
• Experience with UltiPro/UKG system.
• Experience with SuccessFactors system.
• Experience with Yardi Aspire system.

Additional Requirements

• Criminal background check required for those who receive a conditional job offer.
• Drug testing required within 72 hours of job offer acceptance (marijuana/cannabis not tested).

Enjoy comprehensive benefits including:

• Medical, dental, vision, disability and life insurance
• 403(b) retirement plan with 5% company match
• Generous vacation accrual, paid sick days, and paid holidays
• Employee wellness program, flexible spending account, and employee assistance program
• $1,500 Employee Referral Program and EAH University in‑house training program

EEO Statement

EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985