Job Details

Overview

IXL Learning is seeking a detail-oriented and compassionate Leave of Absence & Benefits Specialist to join our growing team. In this key role, you will serve as the primary point of contact for employees navigating leaves of absence and workplace accommodations. You'll also provide essential backup support for our benefits team, assisting with projects like open enrollment, benefits audits, and wellness programs. The ideal candidate will have experience with managing a variety of leave requests, including personal, family, medical, and military leave, ensuring every step complies with federal, state, and local regulations. You will also be familiar with handling ADA accommodation requests and workers' compensation claims. This is a full-time position in our San Mateo, CA headquarters office with a Monday-Friday in-office schedule and the option to work from home one day per week.

Responsibilities

• Manage every type of leave from FMLA and parental leave to short-term disability and workers' compensation, ensuring our employees feel supported every step of the way
• Be a trusted guide, serving as the main point of contact for employees and managers, answering questions about leave policies, paperwork, and timelines with clarity and empathy
• Meticulously track each leave case, ensuring all records are accurate and communication is proactive and timely
• Partner with payroll to ensure employees are paid correctly while on leave
• Monitor federal, state, and local laws to ensure processes are compliant and up-to-date
• Help manage the interactive process for Americans with Disabilities Act accommodations, working with HR Business Partners and managers to find the best solutions
• Analyze data focused on leave requests to help identify opportunities to improve policies and support for employees
• Act as the go-to person for workers' compensation claims, ensuring timely reporting and accurate OSHA logs
• Collaborate with employees, managers, and insurance partners to manage work restrictions and create a seamless transition back to the workplace
• Provide support for benefits programs, from answering questions about plans to assisting with wellness initiatives and plan audits
• Assist with crucial projects like annual open enrollment, coordinating with benefits vendors
• Serve as a backup resource during peak workload periods or team absences

Qualifications

• Bachelor's degree in Human Resources, Business, or related field
• 3+ years of experience managing multi-state leaves of absence and accommodations; benefits experience preferred
• In-depth knowledge of FMLA, ADA, HIPAA, workers' compensation, and state-specific leave laws
• Clear and empathetic communication style with the ability to simplify complex processes and provide excellent support to employees and managers
• Strong attention to detail and organizational skills with the ability to manage multiple cases and deadlines
• Ability to handle sensitive and confidential information with discretion
• Experience with insurance carrier claim systems
• Familiarity with Workday and Google Suite is a plus

Compensation & Benefits

The base salary range for this full-time position is $90,000 to $95,000 + benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire pay for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

About IXL Learning

IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:

• 1 in 4 students in the United States uses IXL.com
• Rosetta Stone provides an immersive learning experience for 25 languages
• Wyzant is the nation's largest community of tutors, covering 300+ subjects
• Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources

Our mission is to create innovative products that will make a real, positive difference for learners and educators. We value diversity, kindness, and respect, and promote a work environment where everyone can do their best work. IXL Learning is an Equal Opportunity Employer.

Legal

IXL Learning is an Equal Opportunity Employer.