Job Details

Front Desk Clerk (On‑Call, Shift Work) – Contract‑to‑Hire, Onsite, San Francisco, CA.

About This Position

We're seeking reliable and compassionate Front Desk Clerks to support communities within the affordable housing sector in San Francisco. This is a shift‑based, on‑call role with coverage across day, swing, and graveyard shifts, with the highest need for overnight coverage. In this role, you'll help create a safe, welcoming, and supportive environment for residents—many of whom are transitioning from homelessness or housing insecurity.

Job Responsibilities

• Greet residents, visitors, and guests while maintaining a professional and compassionate front desk presence.
• Manage building access to ensure resident safety and security.
• Answer and route calls on a multi‑line phone system.
• Maintain guest logs, transfer records between shifts, and document incidents.
• Respond appropriately to emergencies and connect residents with available community resources.

Job Skills / Requirements

• Strong customer service and interpersonal skills, with the ability to remain calm in stressful situations.
• Professional, empathetic demeanor with residents, guests, and staff.
• Reliable and detail‑oriented, with comfort enforcing building policies.
• Experience answering phones; prior experience in customer service, affordable housing, hospitality, or security preferred.

Additional Information

• Shifts: Day 8:00 AM – 4:00 PM; Swing 4:00 PM – 12:00 AM; Graveyard 12:00 AM – 8:00 AM (highest need for coverage).
• Flexibility to work across multiple affordable housing communities in San Francisco.
• On‑call coverage provides opportunities for consistent hours and growth.

Pay Range

$23 /hour

YUPRO Placement is the nation's leading skills‑first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills‑first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.