Job Details

Sommelier – Atelier Crenn

Join to apply for the Sommelier role at Atelier Crenn.

Location: Oakland, CA (Atelier Crenn)

Employment type: Full-time

Seniority level: Entry level

Job function: Customer Service

Industry: Restaurants

Compensation: $27.00–$29.00 per hour plus tips.

Base Pay Range

$27.00/hr - $29.00/hr

About Crenn Dining Group

At Crenn, we are guided by our values of humanity, sustainability, artistry and equity. We create culinary experiences that challenge convention with a planet‑first mindset. We are an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Essential Functions

• Order and sell wine for the restaurant.
• Available to work a variety of hours, days and shifts, including weekends.
• Safely and effectively use and operate all necessary tools and equipment.
• Communicate effectively in written and spoken directions.
• Multi‑task calmly and effectively in a busy, stressful environment.
• Work in a confined, crowded space of variable noise and temperature levels.
• Lift up to 10 pounds frequently, up to 25 pounds, and occasionally up to 50 pounds.
• Stand and walk for an entire shift and move safely through all areas of the restaurant, including stairs, uneven or slick surfaces.

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipates guests' needs.
• Greet guests with a warm, sincere smile.
• Use tact and good judgement when dealing with guest challenges; respond to guest needs with patience and courtesy.
• Develop the wine menu for the restaurant.
• Coordinate all ordering of wine for the restaurant.
• Maintain professional relationships with purveyors; must not accept gifts or cash in return for wine or liquor orders.
• Account for and maintain the security of all wine inventories.
• Provide wine education and training for new and existing employees, and update training materials.
• Conduct wine tastings.
• Assist Maître d' and/or host with greeting and seating guests if needed.
• Organize, maintain and restock wines in proper cabinets, coolers or storage areas.
• Attend wine seminars on a regular basis.
• Follow proper wine service procedures.
• Assist serving staff with selling, opening and serving wine.
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures.
• Understand and respond knowledgeably to questions about the restaurant and menu.
• Use sales techniques to present and encourage current promotions to guests.
• Understand and follow the food allergy procedure and special orders/restrictions.
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system.
• Comply with all safety and sanitation guidelines and procedures.
• Successfully complete alcohol awareness training.
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook.
• Get along well with others and be a team player.
• Other duties will be assigned as needed.

Benefits

• 401K with generous company match.
• Dining Discounts.
• Employee Assistance Program (EAP).Team Trips to Blue Belle Farm.
• Competitive PTO.
• Health/Dental/Vision insurance.
• Wellness/Education/Uniform Benefits.

Reports to

Beverage Director.