Job Details

Front Desk Associate

Equinox Group is a high‑growth collective of lifestyle brands, including Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media. We are passionate about high performance living and believe in unlocking untapped potential through a disruptive approach and relentless pursuit of excellence.

We invite high‑performing individuals who are passionate about winning and inspiring others to join our team.

Job Description

• Professionally greet members and guests
• Scan membership ID's upon member entrance
• Answer phones professionally
• Respond to member questions, concerns and discrepancies
• Update members' accounts if needed
• Maintain an orderly and clean work area
• Ability to work opening/closing/mid‑day shifts
• Ability to tour members
• Provide the highest level of customer service to members, prospective members, and guests
• Aid other departments with related tasks

Qualifications

• Reliable, professional, computer literate, energetic, and friendly
• Preferably interested in health, fitness, and/or sports
• Must be friendly, vibrant, and outgoing
• Must be able to effectively communicate in person, via email, and via phone

Essential Physical Requirements

• Must be able to perform all essential physical aspects of the position, which may include standing for long periods, sitting, walking, squatting, stooping, reaching, and bending
• Must be able to push, pull and lift up to 50 lbs at a time

Additional Information / Benefits

• Competitive salary and industry‑leading commission opportunities
• Complimentary Club membership
• Perks and incentives with our products and services, including Personal Training, Pilates, Spa and Shop

Pay Transparency: $19.18/hour

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. Pursuant to California law and the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.