Job Details

Job Description

We are seeking a highly motivated and experienced home manager to oversee the daily operations and management of our short-term vacation rental portfolio. The ideal candidate will be responsible for maintaining and enhancing the value of our properties while ensuring a positive guest experience.

Requirements: Current primary residence in South America, Central America, or South Africa. The role will be 5 days a week, including the weekends. Work hours are TBA.

Responsibilities

Guest Relations:

• Handle guest inquiries, complaints, and requests related to the home
• Coordinate with the concierge team on resolutions

Property Maintenance:

• Coordinate and oversee property maintenance and repairs
• Schedule preventative maintenance across houses
• Schedule routine inspections and address any issues promptly
• Manage relationships with contractors and service providers

Financial Management:

• Prepare and manage property budgets
• Handle financial reporting and maintain accurate records

Legal Compliance:

• Stay updated on laws and regulations
• Ensure the property complies with all relevant codes and regulations

Risk Management:

• Assess and mitigate risks related to property operations
• Implement safety and security measures

Qualifications

• Relevant certifications in property management (e.g., Certified Property Manager, Real Property Administrator) are ideal.
• At least 8 years of previous experience in property management
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficient in property management software
• Excellent problem-solving skills; have the ability to address and resolve issues promptly and effectively
• Quick decision-making skills
• Bonus: Has experience managing homes in the US

Compensation:

• This is a full-time contractor position that pays $20k annually.